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Windows Update Error 0x80190193

I have 4 Windows XP computers on a domain that are putting out Windows Update error 0x80190193. So far I have double checked that the update.microsoft.com and all derivatives of it are on the trusted sites list, that activex is not being blocked by firewalls or routers. I have also tried resetting the windows update resources. I found an error in the Windows Script Host, but as all the machines have SP3 I am unable to reinstall windows script host. Also a reinstall of SP3 would be far to time consuming to be practical.
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mcsnetworks
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mcsnetworks
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1 Solution
 
arnoldCommented:
Do you have a local WSUS server or are they downloading the updates from MS?
What happens if you access http://windowsupdate.microsoft.com using IE?
Which version of IE do you have IE8 or IE9??

Presumably this is what you used to reset http://support.microsoft.com/kb/971058 
can you post the tail end of the c:\windows\windowsupdate.log last 40-50 lines?
baretail can be used http://www.baremetalsoft.com/baretail/
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mcsnetworksAuthor Commented:
Trying to access the site from the computer is the main issue. I can manually download the updates and install (sorry for not making that clear) but going to the site produces the error. I have tried both IE7 and IE8 with this (xp so no IE9 option). This error appears when the Windows update system tried to check for software version. Also I did use that fixit, but I have also done the manual reset of all the components and re-registering them.


Windows Update Log is as follows:

 
2011-09-30	01:24:09:937	1456	264	Misc	Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2011-09-30	01:24:10:156	1456	264	Misc	 Microsoft signed: Yes
2011-09-30	01:24:22:812	1456	264	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190193
2011-09-30	01:24:22:828	1456	264	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190193
2011-09-30	01:24:23:218	1456	264	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190193
2011-09-30	01:24:23:218	1456	264	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190193
2011-09-30	01:24:23:484	1456	264	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190193
2011-09-30	01:24:23:484	1456	264	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190193
2011-09-30	01:24:23:750	1456	264	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190193
2011-09-30	01:24:23:750	1456	264	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190193
2011-09-30	01:24:23:750	1456	264	Misc	WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab: error 0x80190193
2011-09-30	01:24:23:750	1456	264	Misc	Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2011-09-30	01:24:23:812	1456	264	Misc	 Microsoft signed: Yes
2011-09-30	01:24:26:968	1456	264	Misc	Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2011-09-30	01:24:26:984	1456	264	Misc	 Microsoft signed: Yes
2011-09-30	01:24:27:187	1456	264	Agent	Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab
2011-09-30	01:24:27:187	1456	264	Misc	Validating signature for C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
2011-09-30	01:24:27:203	1456	264	Misc	 Microsoft signed: Yes
2011-09-30	01:24:27:593	1456	264	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190193
2011-09-30	01:24:27:593	1456	264	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190193
2011-09-30	01:24:27:968	1456	264	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190193
2011-09-30	01:24:27:968	1456	264	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190193
2011-09-30	01:24:28:250	1456	264	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190193
2011-09-30	01:24:28:250	1456	264	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190193
2011-09-30	01:24:28:625	1456	264	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190193
2011-09-30	01:24:28:625	1456	264	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190193
2011-09-30	01:24:28:625	1456	264	Misc	WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab: error 0x80190193
2011-09-30	01:24:28:625	1456	264	Agent	WARNING: Failed to download auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d from http://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab, hr=0X80244018
2011-09-30	01:24:42:187	1456	264	Misc	Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2011-09-30	01:24:42:250	1456	264	Misc	 Microsoft signed: Yes
2011-09-30	01:24:42:546	1456	264	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190193
2011-09-30	01:24:42:546	1456	264	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190193
2011-09-30	01:24:43:328	1456	264	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190193
2011-09-30	01:24:43:343	1456	264	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190193
2011-09-30	01:24:43:609	1456	264	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190193
2011-09-30	01:24:43:609	1456	264	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190193
2011-09-30	01:24:43:984	1456	264	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190193
2011-09-30	01:24:43:984	1456	264	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190193
2011-09-30	01:24:43:984	1456	264	Misc	WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v9/microsoftupdate/redir/muv4muredir.cab: error 0x80190193
2011-09-30	01:24:43:984	1456	264	Misc	Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2011-09-30	01:24:44:000	1456	264	Misc	 Microsoft signed: Yes
2011-09-30	01:24:44:140	1456	264	Misc	Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2011-09-30	01:24:44:187	1456	264	Misc	 Microsoft signed: Yes
2011-09-30	01:24:44:203	1456	264	PT	+++++++++++  PT: Synchronizing server updates  +++++++++++
2011-09-30	01:24:44:218	1456	264	PT	  + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx
2011-09-30	01:24:44:218	1456	264	PT	WARNING: Cached cookie has expired or new PID is available
2011-09-30	01:24:49:234	1456	264	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190193
2011-09-30	01:24:49:234	1456	264	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190193
2011-09-30	01:24:49:437	1456	264	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190193
2011-09-30	01:24:49:437	1456	264	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190193
2011-09-30	01:24:49:625	1456	264	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190193
2011-09-30	01:24:49:625	1456	264	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190193
2011-09-30	01:24:49:843	1456	264	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190193
2011-09-30	01:24:49:843	1456	264	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190193
2011-09-30	01:24:49:843	1456	264	PT	WARNING: ECP: Failed to download cab file from http://download.windowsupdate.com/msdownload/update/software/dflt/2011/09/4807244_a460c8768023325471d7f23036ee47666c56059b.cab with error 0x80190193
2011-09-30	01:24:49:843	1456	264	PT	WARNING: ECP: This roundtrip contained some optimized updates which failed. New Update count = 0, Old Count = 30
2011-09-30	01:24:49:843	1456	264	PT	FATAL: ProcessCoreMetadata did not return any update to be committed
2011-09-30	01:24:49:843	1456	264	PT	WARNING: Sync of Updates: 0x8024402f
2011-09-30	01:24:49:859	1456	264	PT	WARNING: SyncServerUpdatesInternal failed: 0x8024402f
2011-09-30	01:24:49:859	1456	264	Agent	  * WARNING: Failed to synchronize, error = 0x8024402F
2011-09-30	01:24:49:859	1456	264	Agent	  * WARNING: Exit code = 0x8024402F
2011-09-30	01:24:49:859	1456	264	Agent	*********
2011-09-30	01:24:49:859	1456	264	Agent	**  END  **  Agent: Finding updates [CallerId = KPtchMgt2]
2011-09-30	01:24:49:875	1456	264	Agent	*************
2011-09-30	01:24:49:875	1456	264	Agent	WARNING: WU client failed Searching for update with error 0x8024402f
2011-09-30	01:24:50:015	 424	a38	COMAPI	>>--  RESUMED  -- COMAPI: Search [ClientId = KPtchMgt2]
2011-09-30	01:24:50:015	 424	a38	COMAPI	  - Updates found = 0
2011-09-30	01:24:50:015	 424	a38	COMAPI	  - WARNING: Exit code = 0x00000000, Result code = 0x8024402F
2011-09-30	01:24:50:015	 424	a38	COMAPI	---------
2011-09-30	01:24:50:031	 424	a38	COMAPI	--  END  --  COMAPI: Search [ClientId = KPtchMgt2]

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arnoldCommented:
Try resetting the browser internet options advanced reset.

Try this http://www.wsus.info/index.php?showtopic=5989
This checks whether the AU agent you have is the most recent one.
This is a more recent version http://support.microsoft.com/kb/949104
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mcsnetworksAuthor Commented:
I discovered the issue when I tried to download the Windows Update Agent, it was our SonicWall that was blocking the download traffic from all Microsoft sites. Issue Resolved.
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arnoldCommented:
Depending on what your environement is like, you might want to consider setting up a local WSUS server. This way you would minimize the bandwidth consumed as well as have control over which updates are installed. GPO management of the clients.
http://technet.microsoft.com/en-us/windowsserver/bb332157
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PikeArmstrongCommented:
What exactly did you do to unblock it. Was it an option in the content filtering
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mcsnetworksAuthor Commented:
It seemed to be an issue with content filtering, which threw us off due to never having this issue before. We had to entirely unblock all of the microsoft sites that could possibly relate to updates or downloads.
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mcsnetworksAuthor Commented:
Was an issue in content filtering.
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PikeArmstrongCommented:
Thx for the reply
I found even if I allow the update site it still is blocked but once it unchecked the Do not allow Freeware or Download opt # 49 it works but that defeats the purpose of the filter
I am going to try updating the firmware
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JRSLIOCommented:
Had same issue on certains machines and checked Sonicwall firewall and in the content filtering section "java" was disabled under "Restrict Web Features". Un-checked it and back to normal.
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