We are currently experiencing issues with Adobe Acrobat X version 10.1.1. When pdf files are opened and then closed the AcroRd32.exe process continues to run and after opening and closing several pdf files the AcroRD32.exe processes utilise 100% of the processer. The only option we have found is to end the AcroRd32.exe processes via Task Manager. This is occurring on various laptops & desktops running Windows 7 SP1 32 bit & 64bit.
Some of the things we have tried to resolve the issue include:
- uninstalling and reinstalling Acrobat Reader
- checking for Adobe updates
- Searching for Acr*.tmp files in the temporary directory, I read some where that these may need to be deleted
- Disabling the Display PDF in Browser, Display in Read Mode by default, Allow fast Web read, Allow speculative download, under Edit --> Preferences --> Internet
I realise that this issue has been posted before, but unfortunatly none of the suggested fixes have resolved the issue. Any suggestions would be appreciated.