Lemosa
asked on
Check access right to the server takes 7-8 minutes
I have a problem with one user.
This user open and close his lotus notes client many times by day. And sometimes, to open his mailbox it takes 7-8 minutes with a message "check access right to the server..."...
We use ID Vault.
Have you a idea how to resolve this problem ?
This user open and close his lotus notes client many times by day. And sometimes, to open his mailbox it takes 7-8 minutes with a message "check access right to the server..."...
We use ID Vault.
Have you a idea how to resolve this problem ?
try his pc with a different user to see if its profile related and could be a profile error
ASKER
I do a new installation (totally new), on a new pc...but same problem...
I would recommend a recreation or atleast a recertification of the users ID file.
Sounds like the certificate is partially corrupt either in ID file or the address book entry.
Sounds like the certificate is partially corrupt either in ID file or the address book entry.
ASKER
I recertify the ID this morning...the problem persists this afternoon
so if the user is on a domain it can be a profile problem try it with a user that it works ok on the pc that has the problem
ASKER CERTIFIED SOLUTION
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