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When I move an Exchange mailbox to the newly created Exchange server(both 2003) users get temporary mailbox message.

Is there something I've missed? I can move mailboxes between 2 existing production exchange servers with no user issues. When I try to move a user to the newly built exchange server I can connect to it but there's a mismatch where their OST wants to still connect to the previous exchange.
ExchangeOutlookWindows Server 2003

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8/22/2022 - Mon