Cisco callmanger phone load upgrade

Posted on 2011-10-06
Last Modified: 2012-05-12

I have a Cisco callmanager without cisco support. I downloaded the latest firmare cmterm-7942_7962-sccp.9-2-1SR2.cop.sgn how can I rename it to use the phones?
Question by:Istvan Kalmar
    LVL 20

    Expert Comment

    by:José Méndez
    You don´t rename it. If you want to upgrade the firmware then you apply the patch or upload the contents of into a TFTP server, then point the phone to that server.

    What is the issue you currently have?
    LVL 34

    Author Comment

    by:Istvan Kalmar

    The issue is on the callmanager, not callamaneger express where need to use the filename....
    LVL 20

    Accepted Solution

    "where need to use the filename...."

    I don't know what you mean. Sure this is CallManager, CME doesn't use COP.SGN loads.  Do you want to know which is the name to introduce on the phone configuration in order to tell i what to load?

    Would this link help?

    Don't mind the title, it actually explains how to use firmware names.
    LVL 15

    Assisted Solution

    If you install the COP file, it will automatically change the firmware "globally" for the 7942 and 7962 phones found under Device > Device Settings > Device Defaults.   You can download the ZIP file instead of the COP file and then install each file one at a time.  

    This does not change the global firmware setting and allows for you to rename the file and you can apply that filename to an individual phone.
    LVL 34

    Author Comment

    by:Istvan Kalmar
    HI sr75,

    I did it, but under the Device > Device Settings > Device Defaults leaved the last firmware after that I installed the cop file to the CM server on the Cisco unified OS -:> Software Upgrade .-> Tftp file management.
    LVL 34

    Author Closing Comment

    by:Istvan Kalmar
    I missed disable/enable the TFTP service

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