Why my Exchange 2010 server appears sluggish?

Posted on 2011-10-06
Medium Priority
Last Modified: 2012-08-14
This is a new deployed MS Exchange 2010 server in 2008 r2 AD Domain. Only a few users are using it. Recently, these users found that mail sending/receiver through their MS outlook appears quite slow, some said they create folder, and it takes a quite for the folder to appear. Does the exchange missing some thing? How about patches? What patches must be in place?

Question by:MezzutOzil
LVL 14

Expert Comment

ID: 36925085
Is the hardware upto the task of running Exchange? whats the spec of the server, how much RAM speed CPU speed of the disk etc.

You can run Process Explorer to get more detailed information on the system performance.


LVL 11

Accepted Solution

madhatter5501 earned 750 total points
ID: 36925243
make sure the software is up to date to, you should have the latest service pack which is sp1.  I would also check other hardware devices on the network

Assisted Solution

XCONBLR earned 750 total points
ID: 36934678
When you say send and receive is slow/sluggish from Outlook, it has to do something with RPCClientAccessService on the CAS server.

Restart the RPCClientAccessService on the CAS servers. That will improve the performance.

With respect to the Accessing of public folders, it uses the RPCClientAccessService on the mailbox server.

Latest service pack and roll ups have resolved the issue on the CAS server as Madhatter5501 says.

More about RPC Client access service


Author Closing Comment

ID: 36934777
I've installed the SP1, the exch server is much stable

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Stellar Exchange Toolkit: this 5 in 1 toolkit comes loaded with mega-software tool. Here’s an introduction to tools’ usage and advantages:
There can be many situations demanding the conversion of Outlook OST files to PST format and as such, there is no shortage of automated tools to perform this conversion. However, what makes Stellar OST to PST converter stand above the rest? Let us e…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
This video discusses moving either the default database or any database to a new volume.
Suggested Courses

807 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question