Forward/Reply Status not appearing in open emails in Outlook 2007

Posted on 2011-10-06
Last Modified: 2012-05-12
When I open a message that I have previously replied to, the forward/reply status message doesn't appear at the top as it used to.  To describe this in greater detail, there used to be a bar just above the "From:" field in open email lmessages that would say "You replied on 10/3/20118:55 AM", but that message isn't appearing any more in messages I have replied to.  I verified I replied to these messages by seeing them in my "Sent Items" box.  I need this status message to appear.  Thanks for your help.
Question by:CBROCK41
    LVL 62

    Accepted Solution

    Are you using multiple PC's or a PDA to access your mail?
    This Knowledgebase article for Outlook 2003 equally applies to 2007
    LVL 26

    Expert Comment

    Do you see this issue on Outlook - Cached Exchange Mode? or on Online mode?
    >> Can you switch the Outlook to "Cached Exchange Mode" and test again?

    Author Comment

    Thank you experts.  Yes, I put Outlook into Exchange cached mode today.  I didn't get to it until late in the day today.  In order to test this workaround, I will need to "reply to all" and see if the notifications show up or not.  So far, no opportunity to do so has arisen, but I'm sure it will soon.  I will get back just as soon as I'm able to test.  Thank you.

    Author Closing Comment

    Putting Outlook into cached mode resolved the issue.  Thank you!

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