troubleshooting Question

CA ArcServe r15 Deduplication Purge Problem

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aeveganFlag for United States of America asked on
Storage SoftwareDisaster RecoveryStorage
4 Comments1 Solution2803 ViewsLast Modified:
Hi There,

We have been running 2 deduplication jobs for about 3 months now on our backup server running Arcserve r15.  The jobs were set to purge data after 4 weeks for full backups and 2 weeks for incrementals.  The Arcserve DB seems to show that the sessions have in fact been purged, but the storage appliance is running out of room because the session data files have not been deleted.  Has anyone had this happen before and does anyone know how to solve it?  I need the software to automatically delete the files associated with the purged sessions, as I would imagine it should.

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