SQL Server 2008 Install Locks Up

Posted on 2011-10-06
Medium Priority
Last Modified: 2012-05-12
SQL Server 2008 install locks up.  Installing on XP SP3 32 bit.  SQL is 32 bit also.  Have to kill the task.  I found the following error message in the following location:  C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20111006_142519\Detail_GlobalRules.txt  "Slp: Error: Action "RunRulesUI" threw an exception during execution."
Question by:jcarpenter83
  • 4
  • 2
LVL 21

Expert Comment

by:Jason Yousef, MS
ID: 36930461
Check that forum post...
at the bottom there's a solution, check if it would work for you


Author Comment

ID: 36932188
Thanks huslayer but I already tried that.  I had sql server 2008 installed previously, but it kept crashing without diplaying any error messages.  So I uninstalled it and now The installer locks up. I don't get any error message pop ups when it crashes.  The error  "Slp: Error: Action "RunRulesUI" threw an exception during execution." is from the Detail_GlobalRules.txt text file.
LVL 21

Expert Comment

by:Jason Yousef, MS
ID: 36932280
Sorry that it didn't work, I tried to help, I never had that before and hopefully not ever :D  good luck..
Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.


Author Comment

ID: 36933751
I get the same results just running the System Configuration Checker, which checks for conditions that would prevent a successful SQL server installation. The system configuration checker locks us as it is starting.

Expert Comment

ID: 36941981
There may be an orphaned entry for the SQL 2008 installation. Although the error is different, the below link show how to find and clean them.


Article points to a WIndows installer cleanup utility but the link is not correct. it looks like Microsoft has retired this product last year due to conflicts with Office 2007. Anyway it is still downloadable from other links like: http://majorgeeks.com/Windows_Installer_CleanUp_Utility_d4459.html 

Accepted Solution

jcarpenter83 earned 0 total points
ID: 36966031
Thanks for the help, but none of the solutions posted worked for me.  I formatted the hard drive and stared over.  Reinstalled XP SP3.  Installed SQL Server 2008 successfully.

Author Closing Comment

ID: 36984705
C grade because formatting the hard drive and starting over isn't a real solution.

Featured Post

Hire Technology Freelancers with Gigs

Work with freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely, and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What if you have to shut down the entire Citrix infrastructure for hardware maintenance, software upgrades or "the unknown"? I developed this plan for "the unknown" and hope that it helps you as well. This article explains how to properly shut down …
Ready to get certified? Check out some courses that help you prepare for third-party exams.
This video shows how to set up a shell script to accept a positional parameter when called, pass that to a SQL script, accept the output from the statement back and then manipulate it in the Shell.
Viewers will learn how to use the INSERT statement to insert data into their tables. It will also introduce the NULL statement, to show them what happens when no value is giving for any given column.
Suggested Courses

807 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question