hp pavillion a1210n PC issue

Posted on 2011-10-06
Last Modified: 2012-05-12
I have a Windows Vista home premium PC and I wanted to know why my Windows VIsta home premium shutsdown when ever I attempt to CROP a picture within Windows photo Gallery.

I have a Redeon Xpress 200 series as a video card.
I ahve an Athlon 64 bit processor.
Question by:ee4itpro
    LVL 91

    Expert Comment

    post specs of cpu ram, and free disk space
    did it ever work OK?  then a system restore can help also

    Author Comment


    I tried the download and even tried windows update, but neither worked.  There is about 100 Gb of free space and about 100 Gb used space.  

    HP Pavilion A1210N Desktop PC (AMD Athlon 64 3500+ Processor, 512 MB RAM, 200 GB Hard Drive, LightScribe Dbl Layer 16X DVD+/-R/RW Drive)
    LVL 91

    Expert Comment

    you have extremely little RAM
    i would install more ram - 2 GB would be nice, 4 GB better  - if the pc accepts it
    here is the documentation on the ram :
    LVL 70

    Expert Comment

    Not only do you have very little RAM -- it is WELL BELOW the system requirements for Vista Home Premium.    Microsoft's stated minimums for Vista are 512MB for Vista Home Basic;  1GB for all other versions of Vista.

    The first thing you need to do is upgrade your memory to at least 1GB -- and preferably more.

    Your PC uses DDR RAM and can accept modules up to 1GB in size.    It will accept up to 4 modules.   I'd buy at least one of these (which would bump you up to 1.5GB total):

    Do this BEFORE worrying about the failures you're seeing with Photo Gallery ... it's VERY likely these are memory-related.
    LVL 14

    Accepted Solution

    Try to Check CPU Fan or if any cooling fan attached with Graphics card, please check that also.
    or Go to event viewer and see the problem before restarting the pc, what process happened. you can easily track the problem and do the solution yourself

    Featured Post

    Highfive Gives IT Their Time Back

    Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

    Join & Write a Comment

    Suggested Solutions

    Are you one of those front-line IT Service Desk staff fielding calls, replying to emails, all-the-while working to resolve end-user technological nightmares? I am! That's why I have put together this brief overview of tools and techniques I use in o…
    One of the biggest challenges facing freelancers is balancing multiple projects and deadlines. Organizational skills and time management are key to keeping up with projects and staying on track. Luckily, we’ve curated seven tools to help you focus o…
    Illustrator's Shape Builder tool will let you combine shapes visually and interactively. This video shows the Mac version, but the tool works the same way in Windows. To follow along with this video, you can draw your own shapes or download the file…
    Here's a very brief overview of the methods PRTG Network Monitor ( offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…

    745 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    16 Experts available now in Live!

    Get 1:1 Help Now