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Issue with Video Card

Posted on 2011-10-06
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Last Modified: 2012-05-12
I have a hp pavillion a1210n and I wanted to know what to do if the driver I need for a video card is not the proper OS...meaning what will be the issue if my PC was XP and I installed Vista Home and when I went online for the driver.  It can only be found on Windows XP and no other OS.  The card is a Radeon Xpress 200.

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Question by:ee4itpro
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by:ednetman
ID: 36927694
See if the new OS will autodetect the card. The driver may have been rolled into Vista or Win7. If not then we can help you look for a comparable driver.
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by:ednetman
ID: 36927704
I found the driver on the ATI web page.
http://www2.ati.com/relnotes/catalyst_71_vista.html
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by:ee4itpro
ID: 36927710
I just installed the sp26629 driver.  It seems as though it's supposed to update the driver.  The issue is more that it does recognize the driver, but when I attempt to CROP a picture within Windows photo Gallery, the machine stops responding or shutdow.  Another thing is that it also turns the screen blue, like a BSOD, but no writing appears.

can you help in looking for a comparable driver?
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by:ee4itpro
ID: 36927729
I can't see where to download on the webpage provided
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by:ednetman
ID: 36928294
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by:ee4itpro
ID: 36928945
Thanks for your effort, but it did not work.  Any other ideas?  I was wondering what are my options now?  Should I rollback to XP to get this to work?  Or would it be possible to purchase a video card and try this again after I download the latest driver for whatever video card I purchase?
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by:nobus
ID: 36929181
did you try windows update to get the latest drivers?
also - post your specs :  cpu, ram and free disk space
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by:ednetman
ID: 36933475
What happend?  Errors? Crashes, the software won't Instal?

Which version of Vista did you install?  32 or 64 bit.
When you run the setup, right click and choose "run as administrator"
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by:ee4itpro
ID: 36933913
I installed 64 bit because this is what I have.  When I ran this and then tried the photo gallery once again, I received the BSOD.  

check with your hardware vendor for any BIOS updates.  Disable BIOS memory options such as caching or shadowing.  If you need to use Safe Mode to remove or disable components, restart your computer, PRESS F8 to select Advanced Startup iptions, and then select Safe Mode.

  This is the error I receive from the BSOD:


Technical information:

*** Stop: 0x0000001E

*** ataport.sys - address FFFFFA60007A17A0 base at FFFFFA600007950000...

Collecting data for crash dump....
Initializing disk for a crash dump....
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nobus earned 1000 total points
ID: 36935001
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