Link to home
Start Free TrialLog in
Avatar of ee4itpro
ee4itproFlag for United States of America

asked on

Issue with Video Card

I have a hp pavillion a1210n and I wanted to know what to do if the driver I need for a video card is not the proper OS...meaning what will be the issue if my PC was XP and I installed Vista Home and when I went online for the driver.  It can only be found on Windows XP and no other OS.  The card is a Radeon Xpress 200.

Avatar of ednetman
ednetman
Flag of United States of America image

See if the new OS will autodetect the card. The driver may have been rolled into Vista or Win7. If not then we can help you look for a comparable driver.
I found the driver on the ATI web page.
http://www2.ati.com/relnotes/catalyst_71_vista.html
Avatar of ee4itpro

ASKER

I just installed the sp26629 driver.  It seems as though it's supposed to update the driver.  The issue is more that it does recognize the driver, but when I attempt to CROP a picture within Windows photo Gallery, the machine stops responding or shutdow.  Another thing is that it also turns the screen blue, like a BSOD, but no writing appears.

can you help in looking for a comparable driver?
I can't see where to download on the webpage provided
Thanks for your effort, but it did not work.  Any other ideas?  I was wondering what are my options now?  Should I rollback to XP to get this to work?  Or would it be possible to purchase a video card and try this again after I download the latest driver for whatever video card I purchase?
Avatar of nobus
did you try windows update to get the latest drivers?
also - post your specs :  cpu, ram and free disk space
What happend?  Errors? Crashes, the software won't Instal?

Which version of Vista did you install?  32 or 64 bit.
When you run the setup, right click and choose "run as administrator"
I installed 64 bit because this is what I have.  When I ran this and then tried the photo gallery once again, I received the BSOD.  

check with your hardware vendor for any BIOS updates.  Disable BIOS memory options such as caching or shadowing.  If you need to use Safe Mode to remove or disable components, restart your computer, PRESS F8 to select Advanced Startup iptions, and then select Safe Mode.

  This is the error I receive from the BSOD:


Technical information:

*** Stop: 0x0000001E

*** ataport.sys - address FFFFFA60007A17A0 base at FFFFFA600007950000...

Collecting data for crash dump....
Initializing disk for a crash dump....
ASKER CERTIFIED SOLUTION
Avatar of nobus
nobus
Flag of Belgium image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial