HELP!!! Is it possible to take a current AD user account and add a mail contact from Exchange 2010 to it and...

Hi, I am trying to figure out if I can take a current AD user account that is not mail enabled and create a Mail Contact in Exchange 2010 and then use that contact to forward mail to an external email address or should I make the AD user account mail enabled with an Exchange 2010 Mailbox and then forward all messages to the external contact?

Any suggestions?

Thanks in advance.
rsnellmanIT ManagerAsked:
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yo_beeConnect With a Mentor Director of Information TechnologyCommented:
Is your goal to have e-mail sent to a internal user also go to external account then you will need to create both mail enable user and mail enabled contact.
If your goal is just to have external e-mail address part of your gal then the mail-enable contact will work fine.
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yo_beeDirector of Information TechnologyCommented:
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yo_beeDirector of Information TechnologyCommented:
Sounds like you are talking in circles.
If you have an external address like name@gmail.com you need to just create a contact in AD and added that contact to Fwd all mail to that contact.

http://www.ntweekly.com/?p=895

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rsnellmanIT ManagerAuthor Commented:
I may be talking in circles, it has been a long week.  LOL  

I know I need to create a contact in my AD, but wasn't sure if I could get away with that, but the more I think about it, I probably need to make a new mailbox to attach to that account then I can forward all messages to that contact.

Just wasn't sure if I could get away from creating yet another AD account mailbox.

Thanks again.
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rsnellmanIT ManagerAuthor Commented:
I would like it to be for a external address.  I am not sure how that would work, because the mail contact is going to have a name, say ABC External with the external email address in my AD as a mail-enabled contact.  But when the user goes to send an email to the contact, how would they type the address?  I know it would display in the GAL, but this end-user has a non-Outlook client which will be using my Exchange server as a relay to this external address.

Would they just use the external email address or something else?

That is why I am thinking I should just mail enable the AD user account.
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rsnellmanIT ManagerAuthor Commented:
Because then they can just add the user account name @domain.com which then would forward everything to the external contact.
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yo_beeDirector of Information TechnologyCommented:
That is the whole purpose of the Mail enabled contact.
No Mailbox needed, Does not need to be the same domain name, and will list in the GAL just as an AD USER.  This address is searchable from Outlook and users can send to it.
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rsnellmanIT ManagerAuthor Commented:
Thanks.

However, this mail enabled contact will not be displayed in the GAL, because the one end user has an app that this account will be used to just forward alerts on to an external email address.  So, no Outlook will be used with this.

I would rather not create another mailbox, but if I have to i will.

Hopefully that makes sense.

So, you still recommend I go wtih the mail-enabled contact?

Thanks.
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yo_beeDirector of Information TechnologyCommented:
Example:
I work for a law firm and we deal with many outside council.  They need to be part of e-mail chains between both our internal AD users and outside council in multiple domains.

So what we do is create mail-enabled contacts, Create a Distribution List, and add all internal and external objects to the DL.
This gives the internal team to e-mail outside council without having to add the addresses to the personal outlook.

 
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yo_beeDirector of Information TechnologyCommented:
I am confused.
Seems things are changing as the thread grows.
Please put down in words step by step what you are trying to do.

The App most likely will need AD account with a mail-enable box to send out e-mail.
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rsnellmanIT ManagerAuthor Commented:
Sorry for the confusion and the growing thread.  Like I said before it has been a long week.

Yes, that is what I was thinking, but wanted to make sure if there was another way to get around this, but I don't think there is.

I wasn't sure if I could get away with just a mail-enabled contact, but now that I rethink this, I don't think there is.  I will have to go with a mail-enabled user account in my AD so this app can mail alerts to the mail-enabled contact with the external address.

Thanks for your time and efforts.  Sorry to cause confusion.

Have a great day.
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yo_beeConnect With a Mentor Director of Information TechnologyCommented:
If the app requires that you enter MAPI account then you will have to do both.
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