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Google Mail Not Receiving

Posted on 2011-10-06
Medium Priority
Last Modified: 2012-05-12

I have never had this problem before. I am suddenly unable to receive mail to my google mail account. I can, however, send mail.

I use this particular email account as my "final destination" account. So, I have several other accounts forwarding incoming mail to this one.

Does anyone know why this might be happening and what I can do about it?
Question by:drgreg1408
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LVL 21

Expert Comment

ID: 36928550
I wouldn't be surprised at all if this is related to the forwarding.  Need to either see some headers from one of these mails sent to a recipient that is not rejecting it, and/or mail logs from your client when trying to send to gmail, and/or any NDR or bounce messages.  Also try sending from and to different gmail accounts.

Expert Comment

ID: 36928552
You can get support from Google. I hope they will help us find out the issue.

Author Comment

ID: 36928605
Here is the message a friend is receiving:

Could not deliver message to the following recipient(s):

Failed Recipient: gregwaddell@spiritoforganization.com
Reason: Remote host said: 450 4.1.2 <gregwaddell@spiritoforganization.com>: Recipient address rejected: Domain not found

   -- The header and top 20 lines of the message follows --

Received: from mail108.messagelabs.com [] by mail11.safesecureweb.com with SMTP;
   Thu, 6 Oct 2011 14:19:50 -0400
X-Env-Sender: Scott.Yorkovich@capella.edu
X-Msg-Ref: server-11.tower-108.messagelabs.com!1317925188!12269746!1
X-Originating-IP: []
X-StarScan-Version: 6.3.6; banners=-,-,-
X-VirusChecked: Checked
Received: (qmail 23273 invoked from network); 6 Oct 2011 18:19:49 -0000
Received: from 216-54-205-41.static.twtelecom.net (HELO mx1ml.capella.edu) (
  by server-11.tower-108.messagelabs.com with AES128-SHA encrypted SMTP; 6 Oct 2011 18:19:49 -0000
Received: from mspmailhub1.int.capella.lan ( by
 mx1ml.capella.edu ( with Microsoft SMTP Server (TLS) id; Thu, 6 Oct 2011 13:18:35 -0500
Received: from MSPMAILCLU1.int.capella.lan ([fe80::4d1a:3ef0:da9b:7fc3]) by
 MSPMAILHUB1.int.capella.lan ([fe80::4c8c:d24a:9626:6371%13]) with mapi; Thu,
 6 Oct 2011 13:19:48 -0500
From: "Yorkovich, Scott" <Scott.Yorkovich@capella.edu>
To: "GregWaddell@LeadStrategic.com" <GregWaddell@LeadStrategic.com>
Date: Thu, 6 Oct 2011 13:19:47 -0500
Subject: Test Message
Thread-Topic: Test Message
Thread-Index: AQHMhFSH7rfc0JemU0qmssUAdJYhjA==
Message-ID: <C879E95FBC37B843962B2362D17442D912F7ABA19A@MSPMAILCLU1.int.capella.lan>
Accept-Language: en-US
Content-Language: en-US
acceptlanguage: en-US
Content-Type: text/plain; charset="us-ascii"
Content-Transfer-Encoding: quoted-printable
MIME-Version: 1.0
Return-Path: Scott.Yorkovich@capella.edu

Nothing ever in the clear!

This technical paper will help you implement VMware’s VM encryption as well as implement Veeam encryption which together will achieve the nothing ever in the clear goal. If a bad guy steals VMs, backups or traffic they get nothing.

LVL 21

Accepted Solution

Papertrip earned 2000 total points
ID: 36928620
spiritoforganization.com has no MX record, so mail11.safesecureweb.com does not know where to send the message.

; <<>> DiG 9.7.0-P2-RedHat-9.7.0-5.P2.el6_0.1 <<>> mx spiritoforganization.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 5266
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

;spiritoforganization.com.      IN      MX

com.                    875     IN      SOA     a.gtld-servers.net. nstld.verisign-grs.com. 1317958471 1800 900 604800 86400

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LVL 21

Expert Comment

ID: 36928624
NXDOMAIN == Non-existent domain.

Author Closing Comment

ID: 36929305
Yep.. that was it. All related to a domain that I had allowed to expire. Thanks for pointing me in the right direction.

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