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Outlook - Forwarded E-Mail from Shared Mailbox gets stuck in Outbox
We are currently running Outlook 2007 and Exchange 2010 - just migrated off Lotus Notes over the last few weeks so still getting to grips with the new environment
I am having an issue with forwarding e-mail from a shared mailbox to another mailbox
For example, I have two mailboxes - USERA and USERB.
In Outlook, USERA has been granted 'Publishing Editor' permissions to USERB mailbox - USERB mailbox has been added under the Account Settings --> Advanced Page and all USERB mailbox/folders are visible under Mail Items when logged in a s USERA
Under the EMC, USERA has been granted permissions to Send on Behalf of USERB (Mail Flow Settings --> Delivery Options)
When logged in as USERA - I can succesfully send on behalf of USERB (New Message - FROM : USERB - to another e-mail account - i.e. USERC) - message goes to USERC - shown as sent on behalf of USERB and the message goes into USERA Sent Items
If, still logged in as USERA, I select an e-mail in USERB mailbox and then click Forward (FROM : USERB - To: USERC) then USERC will successfully recieve the message but the message will remain in USERA Outbox - it does not go into Sent Items
If you go into the Outbox you can successfully delete this message
I have restarted the Exchange server so I know it nothing to do with delayed permissions not filiter through
Is there some additional permission levels that need to be configured
I am having an issue with forwarding e-mail from a shared mailbox to another mailbox
For example, I have two mailboxes - USERA and USERB.
In Outlook, USERA has been granted 'Publishing Editor' permissions to USERB mailbox - USERB mailbox has been added under the Account Settings --> Advanced Page and all USERB mailbox/folders are visible under Mail Items when logged in a s USERA
Under the EMC, USERA has been granted permissions to Send on Behalf of USERB (Mail Flow Settings --> Delivery Options)
When logged in as USERA - I can succesfully send on behalf of USERB (New Message - FROM : USERB - to another e-mail account - i.e. USERC) - message goes to USERC - shown as sent on behalf of USERB and the message goes into USERA Sent Items
If, still logged in as USERA, I select an e-mail in USERB mailbox and then click Forward (FROM : USERB - To: USERC) then USERC will successfully recieve the message but the message will remain in USERA Outbox - it does not go into Sent Items
If you go into the Outbox you can successfully delete this message
I have restarted the Exchange server so I know it nothing to do with delayed permissions not filiter through
Is there some additional permission levels that need to be configured
Can you check if it is working through OWA.
ASKER
Both Create New Message and Forward message works OK under OWA
Create this registry key on both clients and test
========================== ========== ===
HKey_Current_user\Software \Microsoft \Office\14 .0\Outlook \Prefrence s
Search DelegatesentItemstyle : put it 0
==========================
HKey_Current_user\Software
Search DelegatesentItemstyle : put it 0
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HKey_Current_user\Software \Microsoft \Office\12 .0\Outlook \Prefrence s
corrected my path
corrected my path
ASKER
Excellent - Thanks
Registry settings was set to 1 - changed to 0 and works fine
Registry settings was set to 1 - changed to 0 and works fine