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SBS 2003 Exchange 2GB Limit

Baffled, we are running Exchange 2003 SP2 on an SBS 2003 machine. A user seems to have hit a 2GB mailbox limit. There are no limits set on the ESM all at no limit. I have checked all the settings but the pst is stuck at 2GB. When trying to send mail it comes up with the mailbox cleanup wizard
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grovenetsupport
Asked:
grovenetsupport
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1 Solution
 
Gerald26Commented:
The user may have different quota (limit) settings than the storage group you see in EMC.
Open active directory users and computer, display -> Advanced funtionnalities
Open the user and check his exchange limit.
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KCTSCommented:
To clarify - it the local pst file that has the limit ?
If so then its nothing to do with exchnage - its outlook.

Older versions of outlook did have a 2Gb limit - and if you simply upgraded outlook to a newer version then the old pst file )and the old limit) will have been retained.

You need to co create a new pst file in outlook and then import all the stuff from the old pst file into the new file.
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grovenetsupportAuthor Commented:
I have checked the limits and nothing is selected. The machine does not have a pst it only has an exchange mailbox?
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grovenetsupportAuthor Commented:
Already went through that sorry
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Sushant GulatiConsultantCommented:
And did you check this?

http://www.petri.co.il/setting_mailbox_limits_over_2gb.htm

Good Luck..!!
~SG~
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grovenetsupportAuthor Commented:
Yes sorry all as expected as i have checked on three other sbs 2003 boxes
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Gerald26Commented:
It's getting interesting. Can we have the exact oulook version you are using, as well as the connection mode used (cache / no cache mode) ?

Can you send through OWA ?


Thanks
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KCTSCommented:
I'm now very confused

In your question you said  the pst is stuck at 2GB

and then is a response you said  machine does not have a pst

Please can you clarify?
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KCTSCommented:
.... also you say you have  three other sbs 2003 boxes

how is this... you can only have ONE SBS 2003 machine on a domain.
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Gerald26Commented:
I think he meant ost and 3 sbs 2003 mailboxes
I'm also waiting for his confirmation tho
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grovenetsupportAuthor Commented:
Sorry for the confusion. We look after many sites currently with about 100 SBS 2003 servers around the country. We have never seen this error before. When we open the Outlook 2007 Client it automatically goes into the clear mailbox wizard as its hit 2GB. It has no local pst we can find just an Exchange mailbox on the server. All other mailboxes are fine but they are well under 2GB. We have checked the settings backwards and are a little confused. I have archived the mailbox to 1GB and we can send and receive mail again as long as it stays under 10MB attachment.
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Gerald26Commented:
Sorry for the long time, I just had no idea about your problem.

If you still have the problem, I'd like you to create an Outlook Profile with no cache mode at all. This way we can be sure there is no pst/ost.

When adding the Exchange account, uncheck CACHE MODE
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Gerald26Commented:
oops, I sent my comment before finishing it.

 Tech-Tip-100-1.jpg

Then tell us if Cleanup wizard still appears.

Please also check this link, it's not much but can bring an idea or give a hint

http://www.interworks.com/blogs/dholm/2010/02/03/outlook-issue-you-have-exceeded-size-limit-your-mailbox

Gerald
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grovenetsupportAuthor Commented:
Still no luck on this one we just removed a chunk of mail for now
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grovenetsupportAuthor Commented:
Gave up on this one and upgraded to SBS 2011. Replaced the server and problem now gone away as expected.
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grovenetsupportAuthor Commented:
Sorry failed to solve this one
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