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Event ID 502, Windows 7 Folder Redirection

We currently have Folder Redirection for Desktop and My documents in place on our Windows 2008 R2 server with SP1. All group polices get applied fine on our client XP machines. But for some reason not Desktop redirection on our client Windows 7 Pro SP1 machines (my documents gets redirected fine).

Any help on this would be definitely appreciated.

Error:
Eventid: 502
Failed to apply policy and redirect folder "Desktop" to "\\dave\teachersdesktop".
Redirection options=0x9009.
The following error occurred: "Failed to copy files from "C:\Users\tsss\Desktop" to "\\dave\teachersdesktop"".
Error details: "This function is not supported on this system.
".

GPresult:
Component Name Status Last Process Time
Group Policy Infrastructure Success 07/10/2011 11:00:18
Deployed Printer Connections Success 06/10/2011 14:32:53
Folder Redirection Pending 07/10/2011 11:00:18

Folder Redirection did not complete policy processing because the user needs to log on again for the settings to be applied. Group Policy will attempt to apply the settings at the user's next logon.

Additional information may have been logged. Review the Policy Events tab in the console or the application event log for events between 07/10/2011 11:00:18 and 07/10/2011 11:00:18.

Internet Explorer Branding Success 06/10/2011 14:32:54
Registry Success 06/10/2011 14:32:53
Scripts Success 06/10/2011 14:32:53
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sidnuts
Asked:
sidnuts
1 Solution
 
AcklesCommented:
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AcklesCommented:
Also, folder redirection can take unto 3 logins, that is by design unless you apply this policy:
Computer Configuration | Policies | Administrative Templates | System | Logon Always wait for the network at computer startup and logon policy

Put this on domain level & reboot the machine.
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sidnutsAuthor Commented:
Thanks Ackles, we do have that policy in place 'Logon Always wait for the network at computer startup and logon policy'.

Read through the microsoft link, applied what it said.  ran a gpupdate /force and rebooted afterwards.  Still same issue but given us a variation of the eventid 502.

Failed to apply policy and redirect folder "Desktop" to "\\dave\teachersdesktop".
 Redirection options=0x9219.
 The following error occurred: "Can not create folder "\\dave\teachersdesktop"".
 Error details: "This security ID may not be assigned as the owner of this object.
".


Again thanks for the advice.
1
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AcklesCommented:
Can you check rights on folders? Most of the time it's the rights.
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AcklesCommented:
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AcklesCommented:
If you read the error it says that user is not the Owner, go through the rights carefully & you should be all set :)
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sidnutsAuthor Commented:
I have checked the rights of the shared folder 'teachersdesktop' on the server, it is shared to the relevant groups and security is set to read only for the relevant groups.
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sidnutsAuthor Commented:
Sorry, posted before your comments came up...I'm just reading through now
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AcklesCommented:
Did you do as mentioned above? Sorry m on road so have limited access....
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sidnutsAuthor Commented:
I removed the tick for 'Grant The user Exclusive Rights to the folder'

ran gpupdate and rebooted and back to the eventid 502:

Failed to apply policy and redirect folder "Desktop" to "\\dave\teachersdesktop".
Redirection options=0x9009.
The following error occurred: "Failed to copy files from "C:\Users\tsss\Desktop" to "\\dave\teachersdesktop"".
Error details: "This function is not supported on this system.
".

Appreciate you looking into this for me, been struggling with this for 2 days off and on.
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AcklesCommented:
What is the difference between documents & Desktop?
It seems the problem is because you have pre defined location of desktop which is the problem.
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sidnutsAuthor Commented:
The desktop folder is readonly, to prevent users loading the desktop with junk and i gives us control on what shortcuts are used.
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AcklesCommented:
Try giving full rights for everyone, just for test.
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sidnutsAuthor Commented:
Just tried adding 'everyone' same id: "This function is not supported on this system".

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AcklesCommented:
Listen, the error is happening because you are trying to move the content of existing folder.
Is it a possibility that you don't move the stuff?
If so, then
1. Opened gpmc.msc, locate the GPO that has Folder Redirection settings and right click the policy setting (such as Favorites)--->Properties--->Settings tab.
 
2. Removed the check mark from "Move the contents of my documents to the new location".

3. Log off the user & login back.

Let me know?
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sidnutsAuthor Commented:
You are indeed an expert, that has resolved desktop redirection for me.  All working now on windows 7 clients.

Thank you so much for bearing with me on this, I cannot say how much I appreciate your help on this.

David
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sidnutsAuthor Commented:
100% resolved our issue
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AcklesCommented:
I am glad it helped, there was bit of delay because I was on road.
Thanks for the points.

Regards,
A
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NSEMonsantoCommented:
Hi,

I am having exactly the same issue just for one user though, for the rest is fine; and for me not moving the folder "Desktop" to be redirected is not an option, I hence cannot apply the suggested workaround.
Is there any other fix you guys suggest?
Thanks.
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phillipcroxfordCommented:
if it helps this didnt work for me, but this did and i had the same problem as above

it seems the offline files database was corrupt or not updated/refreshed correctly
it can be solved here

http://www.networknet.nl/apps/wp/archives/1093
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