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The Kirschi
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Outlook 2003 cannot open any form

Hi all,

I have one user who cannot open any form in Outlook 2003 SP3. Actually she only needs one but as this one did not work I tried others and each one fails opening with the following message:

"The form you selected could not be displayed. The form required to view this message cannot be displayed. Contact your administrator."

I tried - I think - everything. Cleared forms cache through Outlook and through file system. I changed Outlook profile from cached mode to non-cached. I tried settings the registry keys I found in some of the MS KB articles. I even created a new Outlook profile for her but to no avail and did a repair of the Office installation. so I am stuck here somehow and hope to get some help from a really Outlook expert.

Thanks in advance.
The Kirschi
OutlookExchange

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The Kirschi

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
kaskhedikar_tushar

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SOLUTION
Rupesh Krishna

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The Kirschi

ASKER
@kaskhedikar: As I mentioned I already deleted the forms cache. I also read this whole article you mentioned.

@xpsavy: The path is there. New frmcache.dat is created when I try to open the form. Also a subfolder IPM.Note.<formname> is created. Also the tmp file is created and permissions on this file are correct. Can you think of other issues with that path?
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The Kirschi

ASKER
Actually after the PC was switched off over the weekend the form is now opening fine again. Don't know why. Nevertheless I will award you some points for your answers. Thank you.
The Kirschi

ASKER
Answers did not help but thanks for your replies.
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