On my sbs2011 server I Installed Arcserve 16. I cannot backup du to a service that will not start. the ca arcserve universal agent service terminated unexpectedly

Posted on 2011-10-07
Last Modified: 2013-12-02
My SBS2011 server has an trial version of arcserve installed. From the start the Universal agent will not start when I try to start. In the logfile I see the message:

Log Name:      System
Source:        Service Control Manager
Date:          10/7/2011 4:08:29 PM
Event ID:      7034
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      xxxxx
The CA ARCserve Universal Agent service terminated unexpectedly.  It has done this 10 time(s).
Event Xml:
<Event xmlns="">
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7034</EventID>
    <TimeCreated SystemTime="2011-10-07T14:08:29.610451700Z" />
    <Correlation />
    <Execution ProcessID="612" ThreadID="11988" />
    <Security />
    <Data Name="param1">CA ARCserve Universal Agent</Data>
    <Data Name="param2">10</Data>
Question by:Albert_at_Softtech
    LVL 12

    Expert Comment

    please uninstall and reinstall the GA version of ca arcserve!


    Accepted Solution

    Eventualy I set the service to restart automaticly and I have removed the installation of Windows Backup.

    I know, it is not perfect but works for me now. :-)

    Author Closing Comment


    Author Comment

    workaround found.

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