Backup Exec Remote Agent Update

Posted on 2011-10-07
Last Modified: 2012-06-27
Having issues remotely updating Backup Exec 2010 R2 agent in response to another error. I am trying to push updates to a remote agent and am receiving 'ERROR: Error 1606. Could not access network location \\Server\Admin'. Not finding much on the internet related to this. I have referenced

and followed instructions there, but am still getting the same error. I am trying to do this because my backup job is failing with error E000FE30: A communications failure has occurred.
Question by:pebkacman
    1 Comment
    LVL 20

    Accepted Solution


    1. Locate all of the install files for the Remote Agent which are in the RAWS32/RAWSX64 folder. This folder can be found in the Backup Exec Media Server file location. C:/PROGRAM FILES\SYMANTEC\Backup Exec\Agents 2) Copy the RAWS32/RAWSX64 folder from one of the locations listed above to the remote server that needs the Remote Agent installed (SQL server). 3) On the remote server, open the RAWS32/RAWS64 folder and run the Setupaa.cmd file. (Use the file setupaofo.cmd to enabled the Advance Open File Options). If you are using 2008 server then right click and Run as administrator. 4) The command prompt will appear blank between a few seconds and a couple minutes while the remote agent installs. 5) Once completed, the command prompt cursor will appear awaiting further input. 6 . Open the Windows Services Applet by clicking Start | Programs | Administrative Tools | Services 7. Verify that the "Backup Exec Remote Agent for Windows Servers" service is listed and started.

    Featured Post

    Threat Intelligence Starter Resources

    Integrating threat intelligence can be challenging, and not all companies are ready. These resources can help you build awareness and prepare for defense.

    Join & Write a Comment

    Setting up a Microsoft WSUS update system is free relatively speaking if you have hard disk space and processor capacity.   However, WSUS can be a blessing and a curse. For example, there is nothing worse than approving updates and they just have…
    On July 14th 2015, Windows Server 2003 will become End of Support, leaving hundreds of thousands of servers around the world that still run this 12 year old operating system vulnerable and potentially out of compliance in many organisations around t…
    This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…
    This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…

    754 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    25 Experts available now in Live!

    Get 1:1 Help Now