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Exchange Error #5.5.0 smtp;554 Failed: Malformed MIME field

Hello,
I have a user who is attempting to send emails to a supplier in Taiwan, and he keeps receiving NDRs.  Our email system currently is in a coexistence environment of 2003 and 2010 (moving all my users over to 2010 by this Monday).  The user in question is still on my 2003 server.  As far as I know he has not had issues up until recently (and we've had both servers online for almost a month).  NDR is below:


Your message did not reach some or all of the intended recipients.

      Subject:      RE: RFQ 013CTDsDrCV DTG 100611
      Sent:      10/7/2011 8:14 AM

The following recipient(s) cannot be reached:

      TWDT-Kent  ¿¿¿ on 10/7/2011 8:14 AM
            There was a SMTP communication problem with the recipient's email server.  Please contact your system administrator.
            <mail.domain.com #5.5.0 smtp;554 Failed: Malformed MIME field: To: "TWDT-Kent [0xFC] ...>

      TWDT-Roger  ¿¿¿ on 10/7/2011 8:14 AM
            There was a SMTP communication problem with the recipient's email server.  Please contact your system administrator.
            <mail.domain.com #5.5.0 smtp;554 Failed: Malformed MIME field: To: "TWDT-Kent [0xFC] ...>

Any suggestions?  
JJ
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JamesonJendreas
Asked:
JamesonJendreas
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1 Solution
 
FDiskWizardCommented:
I doubt this is anything on your side.
I'm thinking this is an issue on the recipient's side. You may need to contact them to resolve.
Is it just a plain email? With Attachment? What if you just send a simple test message?

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JamesonJendreasAuthor Commented:
Thanks - that's my thought as well, I'll have to check with the sender to see if there were any attachments.  It's never fun to tell someone that I can't fix it and it's on the other side.  Especially when the other side is in Taiwan.
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JamesonJendreasAuthor Commented:
It looks like the original message did have an attachment, but after the original returned email, my user sent a simple message and got the same return.
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