Cancelled hotmail account still generating SPAM - how to stop that?
I have recently cancelled/disabled my long-held Hotmail account (bmorris93@hotmail.com because some malware had somehow infected it such that it was generating SPAM to my Hotmail contacts. Despite following religiously the process required to achieve the cancellation/disabling of that Microsoft and Windows Live Hotmail account, six days later I, and others on that cancelled contact list, continue to receive obviously SPAM emails. I can provide an MS Word 2003 document which summarizes my attempts to complete the cancellation of the Hotmail account (but I do not see a means to attach a document to this initial step of asking the question). I would be most grateful for any advice.counsel/assistance in resolving this serious problem. Appreciatively, Arbyem
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Hotmail has got a major security issue when it comes to email accounts passwords, I have had about 5 clients including myself whose accounts have been taken over and used for SPAM. When changing the password the issue stopped. The contact list was taken from the clients, but none have reported back that they accounts were still being used for SPAM
Cancelling the account wont stop spammers that send out SPOOFED email that LOOKS LIKE it comes from your email address or from them sending to all the email addresses that they stole from your contacts list. Dont matter how long your account is cancelled for, they will still spam from it!
^ Correct.
ASKER
Hi "problem solvers":
I did check the "Sent" folder, and sure enough, the emails were originated from my bmorris93@hotmail account (which, for some strange reason, I share with Barb Morris from somewhere in Missouri, USA). Hopefully, I have not been infected with malware to SPOOF my account. I do have Zone Alarm Extreme Security which I keep updated daily, and perform a complete scan daily. I also invoke SuperAntiSpyware Pro from time-to-time, also MalwareBytes, and ChicaPC-Shield.
I re-activated the offending Hotmail account and changed the password.
I will await the outcome of that action to see if the offending SPAM ceases.
Appreciatively, Arbyem
I did check the "Sent" folder, and sure enough, the emails were originated from my bmorris93@hotmail account (which, for some strange reason, I share with Barb Morris from somewhere in Missouri, USA). Hopefully, I have not been infected with malware to SPOOF my account. I do have Zone Alarm Extreme Security which I keep updated daily, and perform a complete scan daily. I also invoke SuperAntiSpyware Pro from time-to-time, also MalwareBytes, and ChicaPC-Shield.
I re-activated the offending Hotmail account and changed the password.
I will await the outcome of that action to see if the offending SPAM ceases.
Appreciatively, Arbyem
" (which, for some strange reason, I share with Barb Morris from somewhere in Missouri, USA)."
NOBODY shares hotmail accounts
NOBODY shares hotmail accounts
ASKER
That's certainly what I would like to believe, but I receive emails in my account destined for Barb Morris. Her use of the account is obviously quite limited since only a few "personalized" emails are contained in our shared mailbox! I cannot get an appropriate answer from anyone I have consulted. How can I check on the dual registration/allocation of that bmorris93@hotmail.com account? I fully intend to cancel/deactivate it once I am assured that the spam problem has been resolved via my change of password. Arbyem
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A I noted in my previous post, the offending emails were in my "Sent" folder, which indicates to me that they were originated (via some Trojan?) from my actual Hotmail account. I will monitor the situation to ensue that the SPOOFING approach as not employed by the perperator. Thanks for the contributions. Arbyem
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Thanks to all. It appears that the offending Hotmail account is finally closed, and that the malware was not of a Spoofing variety. Hopefully, my several friends who are sending me spam can now be advised to perform the necessary steps to correct the problem with their respective accounts. Appreciatively,
Arbyem
Arbyem
R_Bruce_Morris--Glad to hear the good news. You are welcome.
ASKER