Printing crystal report to Genicom LA36 dot matrix printer error message

Hi Experts,
We are tying to print a Crystal 2008 report from within SAPB1 (doesnt have that much text/data in the report) to a Genicom LA36 dot matrix printer.

But we get the following error message in windows 7: "The printer does not support bitmap transfers" even though there is no graphical content in the crystal report only text.

Is there a way to fix this?
kevin1983Asked:
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GJParkerConnect With a Mentor Commented:
It might be the font you are using, try switching to a true type or post script type font such as Times Roman, Helvetica, or Courier

HTH
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kevin1983Author Commented:
Ok will give that a try now
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mlmccConnect With a Mentor Commented:
Crystal will print in graphics mode to dot matrix printers.

Choose a font that is loaded or native to the printer.

mlmcc
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kevin1983Author Commented:
ok oddly when i just went into page setup theres now only 3 fonts displayed - it didnt seem to do that before - i guess its picked up the fonts for the printer.

managed to print a report this time
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mlmccCommented:
Crystal uses the printer to render the preview of the report.  CHanging the printer can cause issues like that.

mlmcc
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kevin1983Author Commented:
Thanks seems ok now useing a native font
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