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kevin1983Flag for United Kingdom of Great Britain and Northern Ireland

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Printing crystal report to Genicom LA36 dot matrix printer error message

Hi Experts,
We are tying to print a Crystal 2008 report from within SAPB1 (doesnt have that much text/data in the report) to a Genicom LA36 dot matrix printer.

But we get the following error message in windows 7: "The printer does not support bitmap transfers" even though there is no graphical content in the crystal report only text.

Is there a way to fix this?
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GJParker
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ASKER

Ok will give that a try now
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Mike McCracken

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ok oddly when i just went into page setup theres now only 3 fonts displayed - it didnt seem to do that before - i guess its picked up the fonts for the printer.

managed to print a report this time
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Mike McCracken

Crystal uses the printer to render the preview of the report.  CHanging the printer can cause issues like that.

mlmcc
Thanks seems ok now useing a native font