Printing crystal report to Genicom LA36 dot matrix printer error message

Posted on 2011-10-07
Last Modified: 2012-05-12
Hi Experts,
We are tying to print a Crystal 2008 report from within SAPB1 (doesnt have that much text/data in the report) to a Genicom LA36 dot matrix printer.

But we get the following error message in windows 7: "The printer does not support bitmap transfers" even though there is no graphical content in the crystal report only text.

Is there a way to fix this?
Question by:kevin1983
    LVL 19

    Accepted Solution

    It might be the font you are using, try switching to a true type or post script type font such as Times Roman, Helvetica, or Courier


    Author Comment

    Ok will give that a try now
    LVL 100

    Assisted Solution

    Crystal will print in graphics mode to dot matrix printers.

    Choose a font that is loaded or native to the printer.


    Author Comment

    ok oddly when i just went into page setup theres now only 3 fonts displayed - it didnt seem to do that before - i guess its picked up the fonts for the printer.

    managed to print a report this time
    LVL 100

    Expert Comment

    Crystal uses the printer to render the preview of the report.  CHanging the printer can cause issues like that.


    Author Closing Comment

    Thanks seems ok now useing a native font

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    PRTG Network Monitor: Intuitive Network Monitoring

    Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

    Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures. In …
    Occasionally there is a need to clean table columns, especially if you have inherited legacy data. There are obviously many ways to accomplish that, including elaborate UPDATE queries with anywhere from one to numerous REPLACE functions (even within…
    This video is in connection to the article "The case of a missing mobile phone (". It will help one to understand clearly the steps to track a lost android phone.
    Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…

    760 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    15 Experts available now in Live!

    Get 1:1 Help Now