• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 390
  • Last Modified:

internet explorer closes on certain websites

I have several computers where IE 8 is closing when opening certain websites including wikipedia.  If I disable active scripting it doesn't crash.  It does this for any users that logs on to the computer, including local admins.  I have upgraded java and that didn't help.  Suggestions?
0
XTADMIN
Asked:
XTADMIN
  • 8
  • 5
  • 2
  • +2
1 Solution
 
for_yanCommented:
Wikipedia has different pages - do you know that ity is affected by Java applets?

Go to this page - does it close?
http://www.cs.stir.ac.uk/~sbj/examples/Java-examples-basic/Eyes/Eyes.html
0
 
XTADMINAuthor Commented:
If i go to wikipedia.org and type any word to lookup it closes ie.  The website you sent does not cause it to close.  And after going to that website I can successfully use wikipedia.
0
 
for_yanCommented:
That is really unexpected positive event :)

I just wanted to test if it has to do wiuth your java - provbably not, because that site had java applet and wikipedia as a rule
prsents nothing special with respect to java.

Why did it affect ythat you can now open wikipedia - that's really difficult to understand

0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
XTADMINAuthor Commented:
I'm not very well versed in java.  But after clicking on the test link you suggested, the java console icon was present in the taskbar and when it was then i could use wikipedia without it crashing IE.  
0
 
XTADMINAuthor Commented:
if i view wikipedia in compatibility mode it doesn't crash
0
 
for_yanCommented:

>java console icon was present in the taskbar and when it was then i could use wikipedia without it crashing IE

sounds very strange - what would be the connection?

And what is compatibility mode?
0
 
XTADMINAuthor Commented:
if i disable add-ons in ie it doesn't crash
0
 
XTADMINAuthor Commented:
if i type the url for wikipedia then it doesn't crash when i run a search.  If I google wikipedia and then click on the link and do a search it does crash.
0
 
for_yanCommented:
And if you disable the add-ons it does not crash even when you go from Google?

And what kind of add-on you are implying?


0
 
XTADMINAuthor Commented:
i have not narrowed down the add-on.  
0
 
for_yanCommented:
How did you disable them ?
0
 
RobOwner (Aidellio)Commented:
Are there any events in the application section of event viewer?  will tell you if there's a plugin that's failed etc
0
 
jcimarronCommented:
XTADMIN--
"if i disable add-ons in ie it doesn't crash "
That would seem to pin point the problem is one or a few add-ons.
The procedure to pinpoint the culprits is to disable all add-ons and then enable half.  If no problem, the culprit is not in that bunch so you can leave those add-ons enabled.  If you have the problem again, the problem add-on is in that batch. Continue the enabling of half the add-ons in the suspect batch
0
 
leakim971PluritechnicianCommented:
/!\ CAUTION /!\

Try to reset IE settings : http://support.microsoft.com/kb/923737

/!\ CAUTION /!\
0
 
jcimarronCommented:
XTADMIN--I think using IE Reset at this point is overkill.  You seem to have already defined that the problem is with add-ons and not the other issues that Reset addresses.  You will also have to do quite a bit of work to get your IE configuration back after a Reset.
0
 
XTADMINAuthor Commented:
i let the issue set a day and all is fine.  All 3 computers having this issue are working fine.  I did try disabling and enabling the add-ons one at a time but that was after the problem fixed itself so that didn't get me anywhere.  It's will continue to be a mystery until more users report the issue.
0
 
XTADMINAuthor Commented:
the problem fixed itself
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

  • 8
  • 5
  • 2
  • +2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now