Outlook 2007 cannot access folder

Posted on 2011-10-07
Last Modified: 2012-05-12
My Outlook was running good and suddenly this error message appears.  I cannot open any of my inbox folders.

Cannot display the folder. Microsoft Office Outlook cannot access the specified folder location. The messaging interface has returned an unknown error. If the problem persists, restart Outlook. Outlook cannot open this item. The item may be damaged
Question by:shluong
    LVL 23

    Expert Comment

    by:Brian Gee
    Are you working behind an Exchange server?

    For now, perform a repair of the Office 2007 installation to see if this aids in resolving this issue.

    Author Comment

    No Exchange server
    LVL 8

    Accepted Solution

    For your case, it is possible that your PST file is corrupt.

    First of all, you can try Microsoft Inbox Repair Tool(scanpst) at

    to scan your PST file and check if it can fix the problem.

    If not, then you can try other third-party Outlook data recovery tools. Below is a list of them:

    Hope these info helps.

    Author Closing Comment

    First of all, you can try Microsoft Inbox Repair Tool(scanpst) at

    this option works.

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