how can I find the correct IBM raid driver for my server using the sn?

I want to re-build my serer (very old), and I have lost everything associated with it. We normally use DELL servers becuase we can get all the downloads applicable for the server by the servers "service tag". However I am looking at the face plate for this IBM xSeries 306, and I see several RAID drivers available. I have tried the first one with no luck.

Does IBM have a way to find the driver for your system by the SN? The face plate has the following information on it:
MT-M 8836-4SU
S/N 99FBC61
eServer IBM xSeries 306

Any idea how I can find my exact RAID driver? I have put 2 1TB SATA drives in the server and configured the array through the internal RAID util. Windows 2003 is not seeing the drive....
LVL 1
sqlagent007Asked:
Who is Participating?
 
Darr247Connect With a Mentor Commented:
If the server is 'very old' it's possible you need to jumper the drives to a previous SATA version.

What brand and model drives are they?

You can usually find the Hardware/Device ID of the drive controller in its Properties (on the Details tab) in Device Manager, and google the PCI\Ven_xxxx&Dev_xxxx part to find out exactly what it is.

If it's unidentified in Device Manager (yellow triangle/question mark), you can often find out its Hardware/Device ID by running MSINFO32, expanding Components on the left, then click on Problem Devices on the left. You can select the Device ID on the right and use Edit->Copy to get it to the clipboard.
0
 
IanThCommented:
doesn't it say in the bios config for the raid setup it should
0
 
David Johnson, CD, MVPOwnerCommented:
does the bios see the drives?  You mentioned the internal raid utility?  internal to what? the bios?
0
Improve Your Query Performance Tuning

In this FREE six-day email course, you'll learn from Janis Griffin, Database Performance Evangelist. She'll teach 12 steps that you can use to optimize your queries as much as possible and see measurable results in your work. Get started today!

 
sqlagent007Author Commented:
I think I used [ctrl] + [s] to open the configuration utility. It is my guess that this is the BIOS of the RAID card. Windows is not currently installed. I am going to check the RAID setup utility.
0
 
sqlagent007Author Commented:
The RAID utility says it is a "Adaptec Embedded SATA hostRAID Controller". I will check the website.
0
 
IanThConnect With a Mentor Commented:
you can used hirens  thcd at run windows and use unkown hardware detector
from http://www.zhangduo.com/udi.html and see if that helps find the hardware
but you should see it inside the server even embedded

just googles x-series 306 embedded raid and got
http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-60979
0
 
sqlagent007Author Commented:
The trick was to copy the .inf and .oem files to a floppy. The utility that I downloaded only extracts them to a folder. I put them all in the root of A: and that seemed to work.
0
 
sqlagent007Author Commented:
Thanks all!
0
 
Darr247Commented:
> The trick was to copy the .inf and .oem files to a floppy.
The utility that I downloaded only extracts them to a folder.
When installing or upgrading drivers, if you use the Have Disk button you can usually browse to the folder where the driver was extracted and select the .inf file there. i.e. it shouldn't need to be on a floppy (I haven't built a computer with a floppy drive in it for about 5 years).
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.