Classic ASP script errors cause IIS to generate e-mail message

Posted on 2011-10-07
Medium Priority
Last Modified: 2012-05-12
Years ago, somebody helped me set this up, but now I can't remember how we did it.

I setup my website in IIS using (I think) the Custom Errors tab, so that ASP errors would call an ASP script, which itself contained code that generated an e-mail message, sending details of the error message to my e-mail address. This so that I would be aware if users are getting errors on the site, so I can be notified and look into the problem.

I assume there is a relatively easy way to do this? Thank you!
Question by:bbdesign
  • 4
LVL 15

Accepted Solution

pateljitu earned 2000 total points
ID: 36932912
Please see these article for reference:



Basically you would need these steps:
1. Setup customer error page on IIS for 500 error, say that page you point to is called errorpage.asp
2. In errorpage.asp write a mailer program using CDO to send error occurred with reference to code
Set objErrorInfo = Server.GetLastError

strEmailBody = "<b>ASPCode</b> = "& objErrorInfo.ASPCode & "<br>" _
    & "<b>ASPDescription</b> = "& objErrorInfo.ASPDescription & "<br>" _
    & "<b>Category</b> = "& objErrorInfo.Category & "<br>" _
    & "<b>Column</b> = "& objErrorInfo.Column & "<br>" _
    & "<b>Description</b> = "& objErrorInfo.Description& "<br>" _
    & "<b>File</b> = "& objErrorInfo.File & "<br>" _
    & "<b>Line</b> = "& objErrorInfo.Line & "<br>" _
    & "<b>Number</b> = "& objErrorInfo.Number & "<br>" _
    & "<b>Source</b> = "& objErrorInfo.Source & "<br>" _
    & "<b>HTTP HEADER</b> = "& Request.ServerVariables("ALL_HTTP") & "<br>"

3. After email is sent display friendly error message on page

Sorry, an error has occurred. An error occurred on the server when processing the request. Please try your request again.

Hope this help.

Author Comment

ID: 36933181
OK, thanks. Please see attached screenshot. The previous value was:

500 / Default / "Internal Server Error"

I changed it to point to the default 500 ASP script. I figured I could just add my e-mail code to that. However, when I purposely generate an error, for some reason, my browser downloads the ASP script instead of loading it in the window! I can't understand that one.

You can try it here yourself, if you want:


How can I make the ASP script render in the browser instead of downloading? Thank you!
LVL 18

Expert Comment

ID: 36933214
Quick guess...
Move your 500-100.asp page to underneath your www folder.
(I've always placed these files into a folder under IIS, e.g., c:\inetpub\wwwroot\errors\400.asp)
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Author Comment

ID: 36933273
That didn't fix it. I thought maybe changing the message type to URL instead of File would do it, but I can't just reference a local path to it using C:\... etc., can I? It is making me put a valid URL in instead of a path name.

This is kind of ridiculous, no other ASP page on the server downloads, they all render, and this is in the same directory as other ASP scripts.

Author Comment

ID: 36933529
I think I got this to work, hold on.

Author Comment

ID: 36933546
I changed the Message Type from File to URL, and inserted this:


Now it works. However, I was hoping to use this script for several websites and would like to store it in a central location. But the user could be browsing a page at any number of different folder levels. Is it possible to use the type of URL above, except starting from a specific location, such as c:\... etc.?

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