outlook 2010 cannot download echange 2007 global address

Posted on 2011-10-07
Last Modified: 2012-05-12
When I select "download address book" it starts the download process and indicates contacting exchange server and that is where it sits with 0 of 2 processes completed.
all of my other users are 2007 clients and have no issues.
Advice please.

Question by:wlasner
    LVL 26

    Expert Comment

    > Do you have both of these OL2k7 and Ol2010 connected to the domain?
    Any difference between these two machines?

    > Can you access OOF on these OL2k7 and OL2010 machines
    Reason: Normally OOF, free\busy and OAB URLs will reach Outlook only after a successful autodiscover detection

    Author Comment

    What is OOF?
    My Machine is the only 2010 machine.  We have 85 other 2007 machines updating fine.  If I connect remotely via OWA, the GAB is updated as well.  Seems it is just my desktop in the office.

    Author Comment

    also, I now realize none of the clients are being updated with new changes to the GAB.  The OAB update fails.
    LVL 26

    Accepted Solution

    OOF --> Out of Office

    We may need to wait for 24 hours to 48 hours to get an default Outlook clients to download the OAB files with the modified entries.

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