fm250
asked on
video card won't work with 4GB Ram
I have a dell optiplex 320 with 4 gb of ram (2 slots). I got a video card Radeon hd 5450 (has 1gb onboard ram). when I put the video card. than windows xp boots till the login screen, but doesn't show it.
if I use 2 gb ram, then I can see the login screen. the computer also works with 4gb ram without the video card.
is there a fix.
win xp with latest bois on it.
if I use 2 gb ram, then I can see the login screen. the computer also works with 4gb ram without the video card.
is there a fix.
win xp with latest bois on it.
Are you using a 32 bit or 64 bit windows
ASKER
Yes
ASKER
I mean 32-bit
A couple of possibilities ...
(1) You may not have enough power for the video card when you install 4GB of RAM -- the HD 5450 specs show a "minimum 400w power supply" requirement => the Optiplex 320 has either a 305w PSU (mini-tower ... which I presume you have) or a 280w PSU (desktop).
(2) If power isn't the issue, then you may need to boot to the BIOS and disable the onboard video before you boot to the OS. The auto-detection may not be working correctly when you have 4GB installed (this could also be due to the inadequate power supply).
(1) You may not have enough power for the video card when you install 4GB of RAM -- the HD 5450 specs show a "minimum 400w power supply" requirement => the Optiplex 320 has either a 305w PSU (mini-tower ... which I presume you have) or a 280w PSU (desktop).
(2) If power isn't the issue, then you may need to boot to the BIOS and disable the onboard video before you boot to the OS. The auto-detection may not be working correctly when you have 4GB installed (this could also be due to the inadequate power supply).
ASKER
garycase,
I have tried 400w power supply, which did not help.
Also there is no other options to change on the bois other than auto or onboard. system has latest bois.
any other suggestions! thanks
I have tried 400w power supply, which did not help.
Also there is no other options to change on the bois other than auto or onboard. system has latest bois.
any other suggestions! thanks
If the BIOS is set to auto detect the video, and you're confident it's not a power issue, then you've eliminated the two most likely causes.
Try slowing down the memory by setting an extra cycle in the latency parameters.
Also, are you using the most current BIOS for that system? (v1.1.12)
Try slowing down the memory by setting an extra cycle in the latency parameters.
Also, are you using the most current BIOS for that system? (v1.1.12)
"I have tried 400w power supply, which did not help."
A low end 400w PS may well not provide any more power than the original one.
A low end 400w PS may well not provide any more power than the original one.
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ASKER
this card won't work on this type of computers