I have a client that is having an issue with the built in previewer in outlook 2010 she has office 2001 installed for all of her other applications but has upgraded her Outlook to 2010. the first few months everything worked fine but then her attachment preview stopped working. There is not a lot out there on this issue that I can find that is all that helpful.
Their was a Microsoft hot fix for terminal server that replaced a DLL that did not work.
Looked for all MS Updates.
Repaired Outlook and also Office 2007.
and yes her computer is plugged in :P
Please see Screen Shot below of her outlook preview window.
any help or experience with this issue would be a big help.