How can I remotely resync the time for a Sonicwall VPN appliance

Posted on 2011-10-07
Medium Priority
Last Modified: 2012-05-12
Login failed - SSL-VPN clock is out of sync with Active Directory. Please contact your administrator.

I restarted the ssl-vpn 200 and this error come up so i cannot login to the device ..

I am not able to verify the time of my domain controller, I am at home.
i'm able to login to my sonicwall firewall from home.
Question by:manelson05
  • 3

Accepted Solution

amatson78 earned 2000 total points
ID: 36936167
Are you using an NTP server for both the SSL VPN or the AD server? Even with the time out of sync you can still login using the Admin username and password to the LocalDomain and check/adjust the time. Unfortunately until the time is adjusted either on the SSL VPN 200 or the AD (Which ever one is out of sync) you will not be able to login with an AD account.

Expert Comment

ID: 36962410
Where you able to resolve the issue?

Author Comment

ID: 37035681
I was able to resolve remotely logging into the appliance with ADMIN and pass then changing the DNS server to an alternate server, once is synced with AD I was then able to change to existing ntp.domain.com name and then VPN authnetication worked well.

Expert Comment

ID: 37035845
Glad to hear. It is a common problem with the ssl vpn appliances. Please remover to award points if you feel I was helpful. ;)

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