Hi Everyone,
I have an issue that i've been trying to get solved with my ISP for almost 12 months now. Their final answer to me is essentially this: "We acknowledge we can't guarantee our service anymore, and we will not upgrade our infrastructure as the NBN is soon to take over anyway.." (the NBN is the new national broadband network we are getting in australia...years away from my house however...)
So, here's my issue:
Multiple simultaneous connections, i.e, torrents, or a download manager, are great, every time.... i can achieve about 2.5 - 3.0 megabytes per second. a
www.speedtest.net result will be between 20 and 30 Mbit. BUT, for single connection things, such as youtube, foxtel on demand, streaming music and video clips, watching online episodes of missed programs, itunes downloads, internet browser downloads etc... i can only ever achieve about 30-100kb/sec.
Obviously the bandwidth is there, as i could put on 20 downloads at 100kb/sec, and they will all stay at 100kb/sec, or i could put on just 1, and it's still only 100kb/sec.
I can't switch ISP's as the FTTH is the only thing available to me. ADSL is 8km from the exchange, and 3G reception is not good enough here.
I've done so much research and i don't really know how to word in technical terms my issue other than using terms like "single streaming downloads vs multi streaming downloads..." which doesn't turn up much..
Is there any piece of hardware, or configuration, i could use to try and utilize the speed i have available to me for basic things like browser downloads, itunes downloads, youtube, etc.. ??
By the way .. it's not a software configuration issue, i've used over 7 computers, mixture of mac, pc, windows xp, windows 7, ie, safari, firefox, chrome, etc.....
Thanks
I need to respectfully disagree and clarify my question
1) The ISP has admitted it's not delivering, their solution is a 20% discount on my subscription
2) Once when I had ADSL concurrently running (only had a 1.5Mb link though) I used to A<->B the two connections (they were each connected on their own wifi router), and on exactly the same site, the super fast Internet that works for multi streaming downloaded at about 45kb/sec and the ADSL downloaded at 150kb/sec. Pretty much almost exactly it's full uplink speed.
3) You mention software, well Foxtel on demand is a pay-tv set top box... And they all are programmed to access the same server, but once again, on the cable, it takes 10 minutes to load 1 minute of movie, and on the ADSL, it streams on the go faster than the movie. So how can that not be my ISP ?? Same hardware.
Anyway, my question was, is there any hardware that would better utilize the connection for single connections??
I tried that glassnos test in the link above and it said there was too much noise on the line to be able to detect throttling.
Thanks again