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Avatar of Richard Korts
Richard Korts🇺🇸

Outlook Express
I had to do a full reinstall of XP; lost everything. I

I had saved my address book, inbox & sent items on an external disk drive.

I saved the inbox & sent items as .dbx file. I tried to import them, using File, Import, messages. Doesn't work.

How do I do that?

I saved my address book as a csv file. It let me import it but it soreted by first name, not last. I can't figure out

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Avatar of BillDLBillDL🇬🇧

Hi rkorts

Address Book first.
View menu > Sort By > Name, Last Name, Ascending.

Your Import from DBX should have followed these screenshots:

File > Import > Messages:
Be sure to choose the Outlook Express v6 option from the list:
 User generated image User generated imageIt is quite normal to see this field blank.  You are browsing to your saved *.DBX files.
 User generated imageChoose the folder containing your *.DBX files (yes I know I have very old backups!)
 User generated imageThe next dialog just shows a confirmation of the path to the DBX files:
 User generated imageSeeing as you have only two DBX files to import it should just show them in the list.  You can import them one at a time or use the All option:
 User generated imageI cannot recall what comes next, but I didn't want to proceed as I am doing this on my current Outlook Express and don't want to import from an old backup.  It should work if you got this far and you should be guided if it has additional steps.

Close and reopen Outlook Express once the import wizard completes.

If this doesn't work, then obtain the path to your "Store Folder":

Tools > Options > Maintenance tab > click "Store Folder" button > scroll over and copy the path > Click Cancel.
CLOSE OE.
Start Menu > Run > Paste the copied path  Enter.
Rename Inbox.dbx and Sent Items.dbx, changing the extensions to *.OLD or similar.
Copy your backed up DBX files into this folder.
Open OE, close it, and reopen again.

That SHOULD repoplate your folders UNLESS the DBX files are "Read-Only", in which case it usually throws an error.

Once happy, you can delete the renamed DBX files.

Hope this helps.
Bill

Avatar of JohnJohn🇨🇦

Outlook Express will happily read in / import its own files (the .DBX files). If you lost everything, your email may have been corrupted which would explain why you cannot read the files.

Set up Outlook Exprees and see where it puts the new inbox in c:\docs and settings\users\local\...\microsoft\identiites. Look for the exact location, but it is there under identiities.

Now, if you have the prior inbox, try copying it into the OE folder you found above. See then if OE opens it.

.... Thinkpads_User

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Avatar of Richard KortsRichard Korts🇺🇸

ASKER

To billdl,

Thanks. Your step through to import the messages is EXACTLY what I did, it fails. The message is "No messages can be found in this folder, etc.". There are two dbx files in that folder exported earlier on this same computer.

Crazy.

You explanation on the address book was perfect, that worked.

I really need to get my messages back. Is there any other way?

Thanks

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Avatar of JohnJohn🇨🇦

Did you try puting the inbox.dbx file directly in the newly created folder as per above?  If you did (let us know) and if that fails, your messages may have gone with the initial failure.

... Thinkpads_User

Avatar of Richard KortsRichard Korts🇺🇸

ASKER

To thinkpads_user:

No, I didn't do that, so I went there now.

There are 3 different identities, the latest one is date Oct. 2008, with a VERY large inbox, sent items, etc.

I'm completely confused because since I opened up OE yesterday, there are 30 or so messages that came in, you would think that mailbox would be small.

So it appears there is NO identify for what happened since yesterday, three old identities.

I have NO CLUE what to do.

Thanks

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Avatar of Richard KortsRichard Korts🇺🇸

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To thinkpads_user:

How does backing them up change anything?

Do you mean back them up & then delete them?

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Avatar of JohnJohn🇨🇦

Backing them up ensures you have them in the event of an error, that's all. It is easy to make a mistake.

Once you have recovered whatever email you can, then yes, I would delete superfluous identiites. You have them backed up, after all.

But backing up will not change the dbx files either. ... Thinkpads_User

Avatar of Richard KortsRichard Korts🇺🇸

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To thinkpads_user:

Are you saying back them up and THEN copy the saved inbox.dbx file?

To which one?

Isn't there some way for OE to tell what identrity it's working with?

Avatar of JohnJohn🇨🇦

>>> re you saying back them up and THEN copy the saved inbox.dbx file?  <-- yes

The reason I asked you to open OE and the close it is that it will put today's date on the inbox.dbx file. It shouldn't do that to old identities.  ... Thinkpads_User

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Avatar of BillDLBillDL🇬🇧

Aaaah.  A different slant on this.  You initially stated:
"I had to do a full reinstall of XP ..."whereas it now appears that this was a "Repair Install" given that you have:
"3 different identities, the latest one is date Oct. 2008, with a VERY large inbox, sent items, etc."

Be aware that there is often no direct correlation between the file size of the DBX file and the number of messages still visible in it.  They retain loads of old email data long after you deleted the messages, but Folder Compaction gets rid of the extraneous data when performed.  So, file size often depends on when the folders were last compacted.

Can you change into these old identities from within Outlook Express and see the email messages?:
File menu > Switch Identities.

Have you already tried simply overwriting the empty .DBX files in the new OE install?

Always work from a copy of your back up

1) Launch OE
2) Find the file storage location
3) Shut OE
4) Copy your backed up OE files to that location - overwriting the existing empty .dbx files
5) Restart OE

http://www.insideoe.com/files/store.htm

If you've already used OE on this machine beware this will overwrite any mail you've downloaded since the install.

Avatar of BillDLBillDL🇬🇧

I'll back out and leave you to continue with the current flow, thinkpads.

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Avatar of Richard KortsRichard Korts🇺🇸

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To thinkpads_user & BillDL

I figured it out.

There are two separate instances of "Me" under Documents & Settings, one I made yesterday & one from before. For whatever reason, OE is looking at the one made yesterday.

So, using the NEW one, I did this:

(1) Marked everything in the new inbox as deleted (so OE moved all those messages to the Deleted items folder).

(2) copied the saved inbox.dbx to that place.

(3) Moved all the deleted items back to inbox. It worked perfect, all the old stuff is there. For sent items, just copied the whole thing from the saved (there were only two new in the sent items).

Avatar of Richard KortsRichard Korts🇺🇸

ASKER

See last response.

Thanks for your help, the clue that told me I wasn't looking in the right place was in the 3 identities I could find, the last date on the inbox was Oct 5, the date BEFORE I started this nightmare.

So I'm now OK with OE, on to all the other problems.

Avatar of JohnJohn🇨🇦

Thank you and thanks for the update. I was pleased to assist. ... Thinkpads_User

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Avatar of BillDLBillDL🇬🇧

Thank you rkorts.  Good workaround you used there, and I'm pleased it got the job done.  Once you have cleaned up old identities, can I suggest a simple little OE backup program and a standalone DBX message viewer:

Outlook Express Quick backup (OEQB) by Outlook Express MVP named Majik:
http://www.oehelp.com/oebackup/default.aspx
http://www.oehelp.com/oebackup/oeqb.htm
It may be just as easy to create a batch file that copies out your DBX files to a neutral folder and then exports the relevant Registry keys that contain your Mail Rules, configured accounts, etc.  Be aware that any new installation of Windows will create a new Outlook Express Identity {GUID} number, so for any *.REG files you have from a previous backup you will have to do a Find and Replace on that {GUID} before importing the *.REG files.

Standalone viewer for backed up DBX files by Michal Mutl:
http://www.mitec.cz/mailview.html
http://www.mitec.cz/Downloads/MailView.zip

Avatar of Richard KortsRichard Korts🇺🇸

ASKER

To BillDL:

Thanks, I will check those out.
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Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.