Cannot add printer - Printer Ports is empty...
Posted on 2011-10-08
This has been going on awhile, but just like a plumber has leaky faucets, my wife can't add a printer and the last thing I feel like doing when I get home is working on a laptop...
Windows 7, 64 Bit, Home Premium, SP1
What is happening, I cannot add any printer using the manufacturer disc or driver download.
Going into Add Printer, Local Printer, the Use an Existing Port, the drop down box is completely empty and Create a new port is greyed out.
The Network printer options finds network and shared printers, but eventually fails with a 'printer installation failed" message.
No System Restore points that are old enough exist.
All MS Updates are done
sfc /scannow has been run
The user account is an administrator