Strong Wireless Connection but internet cannot be accessed
Hi
I can get a strong wireless connection on a laptop. However, I cannot access the internet. I get "server not found" even if I try to go to Google, CNN, etc.
Is there a service or something that should be running but isn't?
Thanks
Dlewis61
I can get a strong wireless connection on a laptop. However, I cannot access the internet. I get "server not found" even if I try to go to Google, CNN, etc.
Is there a service or something that should be running but isn't?
Thanks
Dlewis61
ASKER CERTIFIED SOLUTION
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Sounds like your default gateway on this computer is wrong, or you don't have a properly configured preferred and alternate DNS server.
ASKER
Hey Chakko
The ping google.com results
Ping request could not find host google.com. Please check the name and try again.
ping 8.8.8.8
Pinging 8.8.8.8 with 32 bytes of data:
Destination host unreachable.
Ping statistics for 8.8.8.8
Packets: sent = 4. Received =0. Lost = 4 <100% loss>.
Recall that I have a good wireless connection.
What do you think?
The ping google.com results
Ping request could not find host google.com. Please check the name and try again.
ping 8.8.8.8
Pinging 8.8.8.8 with 32 bytes of data:
Destination host unreachable.
Ping statistics for 8.8.8.8
Packets: sent = 4. Received =0. Lost = 4 <100% loss>.
Recall that I have a good wireless connection.
What do you think?
SOLUTION
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What would help us most is to supply an IPconfig /all of one of these clients. This will help us diagnose the problem.
So, go to the command prompt, and type IPconfig /all. Copy/pasted that and post it on EE for us to review.
So, go to the command prompt, and type IPconfig /all. Copy/pasted that and post it on EE for us to review.
ASKER
Though these were good suggestions, there was no talk of the TCP/IP settings/properties. But that's ok--this was good information
open a DOS/Command prompt window. Then try these
ping www.cnn.com
It should show something like
Pinging www.cnn.com [157.166.255.18] with 32 bytes of data:
ping 8.8.8.8
It should give a reply.
What are the results? The first one will check DNS and the second one checks basic internet connectivity.