Microsoft error: This application has failed to start because ...
Posted on 2011-10-09
Hi Experts -
Any time i try to run a Microsoft Office app (Word, Excel, Outlook, etc) I am getting the following error.
"This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem."
This all started after I installed RealPlayer for a work project.
Looking up this error on the net, I found many people saying that just reinstalling the app was doing nothing for them.
Many successful recommendations were to reinstall the Visual C++ runtimes. So I tried installing the VS C++ runtime for 2005 and tested, both before and after re-booting. No change. Then 2008, but same result. Finally I tried the VS C++ runtime for 2010. That didn't do anything either.
I don't have the CD's for the office installation. They came with an MSDN subscription that has since lapsed, and I don't know the key used for the installation or whether it would even work anymore. But since re-installing Office doesn't seem to solve the problem for anyone else anyway, I am wondering if that would be a useless exercise in any case.
Also, other apps not by Microsoft are failing as well, following the RealPlayer install. E.g., one app fails with a .NET error message (which I have asked about in a separate question.) So that is another reason I don't think that just reinstalling Office will make the problem go away.
I have since uninstalled Realplayer (and rebooted), but no difference. Also, I ran Malwarebytes just in case realplayer installed some virus, but there was only one item which has been cleaned up and Malwarebytes now runs clean. (And I did have Norton 360 running the whole time and it never saw anything either.)
Any suggestions for fixing this problem?