asked on

limited connectivity, local only access on Vista PC

I have a laptop with Vista that when I connect wirelessly or vie ethernet cable, I always get an unidentified network/local only access (can't get to internet). I've search around for solutions and everything I tried has not worked so far (uncheck ipv6, etc)

Any help would be greatly appreciated!

Aaron Tomosky

Does it get a 169.x.x.x or a real ip? If it's real, check your gateway ip and dns.

joechris4571

ASKER

It gets a 192.168.1.15 ip address.

Aaron Tomosky

And what are the gateway and dns server ips? Compare these to another computer on the network

joechris4571

ASKER

On both "good" and "bad" pcs, they both are 192.168.1.1

Aaron Tomosky

Can you ping 8.8.8.8?
Can you ping google.com?

vmagan

also try doing a ipconfig /release then ipconfig /renew. See if you can get a new ip address.

Is this at home?

Is this the only pc having this issue?

Please post the ipconfig results for the pc that is not working and for a working pc.

Thanks

Vic

Michael Knight

TCP/IP stack is probably hosed. Uninstall TCP/IP and reinstall.

I'd also try rebuilding the winsock2 catalog:

from an elevated (Run as Administrator) command prompt type:

netsh winsock reset

joechris4571

ASKER

Cannot ping 8.8.8.8 or google.com.

This is the only home laptop that has this issue and running Vista.

Working PC
Microsoft Windows XP [Version 5.1.2600]
ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : imac
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Broadcom 802.11 Multiband Network Ad
apter
Physical Address. . . . . . . . . : 00-16-CB-B3-26-60
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Sunday, October 09, 2011 9:53:54 AM
Lease Expires . . . . . . . . . . : Monday, October 10, 2011 9:53:54 AM

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Marvell Yukon 88E8053 PCI-E Gigabit
Ethernet Controller
Physical Address. . . . . . . . . : 00-16-CB-C9-51-71

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Netw
ork)
Physical Address. . . . . . . . . : 00-16-CB-18-10-0B

NON WORKING PC, following tips

C:\Windows\system32>ipconfig /all
Windows IP Configuration

Host Name . . . . . . . . . . . . : MyCompaq-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Kouh LAN
Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
Physical Address. . . . . . . . . : 00-1F-3A-23-70-4C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1E-68-00-92-FE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.15(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, October 09, 2011 7:43:19 PM
Lease Expires . . . . . . . . . . : Monday, October 10, 2011 7:46:56 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{AB774B4E-5DC4-4321-AE71-2AA29FC2A
7C8}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.home
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /release
Windows IP Configuration

No operation can be performed on Wireless Network Connection while it has its me
dia disconnected.
An error occurred while releasing interface Loopback Pseudo-Interface 1 : The sy
stem cannot find the file specified.

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Kouh LAN

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Default Gateway . . . . . . . . . :

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

C:\Windows\system32>ipconfig /renew
Windows IP Configuration

No operation can be performed on Wireless Network Connection while it has its me
dia disconnected.
An error occurred while releasing interface Loopback Pseudo-Interface 1 : The sy
stem cannot find the file specified.

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Kouh LAN

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : home
IPv4 Address. . . . . . . . . . . : 192.168.1.15
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : MyCompaq-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Kouh LAN
Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
Physical Address. . . . . . . . . : 00-1F-3A-23-70-4C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1E-68-00-92-FE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.15(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, October 09, 2011 8:00:30 PM
Lease Expires . . . . . . . . . . : Monday, October 10, 2011 8:00:28 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{AB774B4E-5DC4-4321-AE71-2AA29FC2A
7C8}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.home
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

vmagan

Michale is right,

run this from cmd prompt.

netsh winsock /reset

then restart your machine.

joechris4571

ASKER

winsock /reset not found

joechris4571

ASKER

For Vista, ran netsh winsock reset, rebooted, same problems.....

vmagan

try this fix by Microsoft to reset the tcp/ip. You can follow the steps or just click on the "fixit" icon so that MS can do it for you.

THis requires a reboot once its done.

joechris4571

ASKER

Do you have a link for the MS fix?

vmagan

ah i thought i linked it but i guess not since i was on my ipad. One sec ill get that for you.

ASKER CERTIFIED SOLUTION

vmagan

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vmagan