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Camera transfer, "Fail USB Connecting" error

Trying to connect SC-HMX10C camera to my Win 7 64bit computer to transfer recorded video, but it says Fail USB Connecting. Tried 2 different usb cables, same error both times.

I need this more than you can imagine.
Digital Cameras / CamcordersStoragePhotos / Graphics Software

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8/22/2022 - Mon