I need to create a URl whitelist with BlackBerry Server 5.0 SP3

I have installed BlackBerry Server Express 5.0 SP3 running on Server 2008 64-bit.
BB handhelds are activating with no issues.
I need to create a whitelist so Users can only access certain websites via the BB Browser.
I have followed instructions on http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB10342

However, Users can still access all websites after applying the pull rule to their account and restarting the BlackBerry MDS Connection Service.

I noticed that all Users can still access all URL's after turning on pull authorization when this should not be the case.

Task 1
Turn on pull authorization by completing the following steps:

In the BlackBerry Administration Service, navigate to the Servers and components menu and expand BlackBerry Solution topology > BlackBerry Domain > Component View > MDS Connection Service.
Click the instance that the BlackBerry smartphone users who will be affected by the pull authorization rule are assigned to.
Click Edit instance.
In the Access control section, click Yes from the Pull authorization drop-down list.
Click Save all.
NOTE: Enabling pull authorization without configuring and assigning pull roles prevents all users from browsing to any website using the BlackBerry Browser.

Please let me know what I am doing wrong.
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Rob KnightConsultantCommented:

Can you provide more information on what you have configured so that we can see where it may not be working?



Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
BlackBerry Programming

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.