I need to create a URl whitelist with BlackBerry Server 5.0 SP3

Posted on 2011-10-09
Last Modified: 2012-05-12
I have installed BlackBerry Server Express 5.0 SP3 running on Server 2008 64-bit.
BB handhelds are activating with no issues.
I need to create a whitelist so Users can only access certain websites via the BB Browser.
I have followed instructions on

However, Users can still access all websites after applying the pull rule to their account and restarting the BlackBerry MDS Connection Service.

I noticed that all Users can still access all URL's after turning on pull authorization when this should not be the case.

Task 1
Turn on pull authorization by completing the following steps:

In the BlackBerry Administration Service, navigate to the Servers and components menu and expand BlackBerry Solution topology > BlackBerry Domain > Component View > MDS Connection Service.
Click the instance that the BlackBerry smartphone users who will be affected by the pull authorization rule are assigned to.
Click Edit instance.
In the Access control section, click Yes from the Pull authorization drop-down list.
Click Save all.
NOTE: Enabling pull authorization without configuring and assigning pull roles prevents all users from browsing to any website using the BlackBerry Browser.

Please let me know what I am doing wrong.
Question by:Letts478
    1 Comment
    LVL 25

    Accepted Solution


    Can you provide more information on what you have configured so that we can see where it may not be working?



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