Unable to uninstall the " Toolbar" ( based) on Windows Vista Home Premium

Posted on 2011-10-09
Last Modified: 2012-05-12
I am trying to remove the toolbar installed on a computer I am working on.

When I try to run the uninstall process from the control panel, I get a "Error 2738. Could not access VBScript run time for custom action." error.

I have already tried the process described here.

I did get a dialog box that said the service was registered, but the same error appeared when I tried to uninstall the toolbar again.
Question by:Chicago_Guy
    LVL 6

    Expert Comment

    Dear EE member,

    The following link may assist you:

    Good day.


    LVL 1

    Expert Comment

    Dear Chicago Guy

    If you haven't tried to uninstall via safe mode, then please try.

    Instructios how to run safe mode in Windows Vista

    LVL 91

    Expert Comment

    did you try the uninstall as listed by yet ?  (your link does not open for me)
    LVL 50

    Expert Comment

    LVL 50

    Expert Comment

    Another approach if nothing else works
    LVL 10

    Accepted Solution

    If you get an error message during the uninstall process or after rebooting your system you still see the toolbar, please run this application to clean up the toolbar

    Ask Toolbar Removal Tool Direct Download Link

    Author Comment

    Thank you all for your suggestions, getting back to work on the computer tonight. I will post results after.

    Author Closing Comment

    This did it. Something just was not right with the install of it, everything else always seemed to not take effect on it. There is other issues at play here, but removal of the toolbar, this did it.

    Thank you

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