[Last Call] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Exchange Server 2010 not receiving external mail

Posted on 2011-10-09
5
Medium Priority
?
901 Views
Last Modified: 2012-05-12
Hi everyone

I just completed an Exchange 2003 to 2010 migration. All users are on 2010 and Exchange 2003 iswill be inline until all users are redirected to the new server. Prior to the mailbox move I was ble to send and receive both internal and external email to both 2010 and 2003 mailboxes. Now that I pointed my Symantec Messaging Gatewy to the new exchange server I can no longer receive external emails. I can still send both internal and external. I traced emails i sent and the logs state that the email was delivered to the Exchange server from Symantec.

I do not see the email in the Exchange mail queue nor has it arrive to my inbox or junk mail folder. My connectors look correct and it was receiving email prior to adding in the message gateway. Any help or ideas will be appreciated.

Thank you

0
Comment
Question by:boscia
5 Comments
 
LVL 19

Expert Comment

by:Miguel Angel Perez Muñoz
ID: 36940758
Have you configured SMTP server to receive anonymous connections? This may help you: http://technet.microsoft.com/en-us/library/bb125159.aspx
0
 
LVL 2

Expert Comment

by:alwayzexchange
ID: 36940759
First of all, we need to isolate the issue that if we have issues on Exchange server or it is symantec gateway which is problematic.
1. Do Telnet on your HUB server to local host and check if it recieves email it means HUB server is ready to accept the emails.
2. Now do Telnet from symantec gateway machine to HUB server and check the same. This way we will understand where is the issue.
You can use Netmon in order to check where emails are getting stuck.
0
 
LVL 19

Expert Comment

by:R--R
ID: 36941536
Is the symantec gateway a different server?
Where is the MX pointed and natted to symantec gateway or directly to exchange server.

If the MX natted to symantec gateway the you have to point the smtp from symantec gateway to exchage server.
0
 

Accepted Solution

by:
boscia earned 0 total points
ID: 36942044
thanks for everyones help but i found my problem.....  it is an out of disk space problem. i am below my threshold of allotted space. it is always the simple ones that get me at 2AM in the morning.
0
 

Author Closing Comment

by:boscia
ID: 36972664
Disk Space preventing emails from arriving.
0

Featured Post

Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If something goes wrong with Exchange, your IT resources are in trouble.All Exchange server migration processes are not designed to be identical and though migrating email from on-premises Exchange mailbox to Cloud’s Office 365 is relatively simple…
With so many activities to perform, Exchange administrators are always busy in organizations. If everything, including Exchange Servers, Outlook clients, and Office 365 accounts work without any issues, they can sit and relax. But unfortunately, it…
how to add IIS SMTP to handle application/Scanner relays into office 365.
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses

834 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question