Printing from Windows 7 to server 2003 Terminal Server

Posted on 2011-10-10
Last Modified: 2012-05-12
I'm struggling to print from Windows 7 clients to a server 2003 terminal server, any ideas.
Question by:dannyfccs
    LVL 10

    Expert Comment

    I have many ideas but most of them are insane.

    With respect to your question, can you provide any further details?

    Can you get connected to the print queue?
    What is the architecture of client/server (32 or 64 bit?)
    What drivers have you got?
    Do you get any output?
    Any exact error messages?
    Anything in the event logs?

    Are you using a terminal server as a print server too?

    Author Comment

    It's windows 7 32bit logging into a server 2003 32bit os.
    HP Deskjet 5700 series.
    No error message it just doesn't appear.
    LVL 22

    Expert Comment

    You have Printer Mapping enabled in the Remote Desktop Client and at the server, correct?  

    Have you tried another printer to make sure that remote printing is working and that your PC is setup correctly?

    For that Deskjet 5700, I checked HP website and there is no 2003 driver.  Have you installed a driver for the Deskjet 5700 on the 2003 Server?  You can try the XP driver.

    Also, Inside your PC, can you open the Printer Properties and find the PORT info.  Does it Say a USB... or a DOT4   in the name of the port.


    Author Comment

    Print mapping enabled.
    Remote printing is working for other userts.
    XP driver is installed as this worked when the user had an xp lapto
    USB001 is in use rather than dot4 I am aware of this issue.

    All the above are the obvious things to try which I'd already done, this is purly down to a driver mismatch, do you know of any solutions to this?

    Accepted Solution

    none of the above worked.

    Author Closing Comment

    It's a windows 7 - server 2003 issue, don't think he grasped that

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