i hope someone can help me here. we have a Small business server 2011 with Exchange 2010.
i have a problem that when certain legitimate clients email me i dont get the emails.
all the protection in Exchange is switched on. i have created a Junk Mail mailbox and setup a rule to move any mail that gets clasified as spam to that mail box so that i can see what i have missed.
i have setup a transport rule to try and fix this problem....example, when a certain individual emails me it will change the spam to a number that isnt considered spam, but for some reason its still going into spam.
how can i fix this issue?