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browser blocked from getting to symantec or microsoft.malwarebytes stops after 20 seconds

IE and Firefox get redirected when trying to go to microsoft or symantec. Run Malwarebytes in safe mode but program disappears after running for 20 seconds.
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demoman13
Asked:
demoman13
1 Solution
 
Sudeep SharmaTechnical DesignerCommented:
You might be hit by TLD rootkit which re-directs.
Hi , run TdssKiller
http://support.kaspersky.com/downloads/utils/tdsskiller.zip
or
http://support.kaspersky.com/downloads/utils/tdsskiller.exe

Tutorial on TDSSKiller:
http://support.kaspersky.com/viruses/solutions?qid=208280684

or you could also try FixTDSS.exe from Symantec

http://www.symantec.com/content/en/us/global/removal_tool/threat_writeups/FixTDSS.exe

Further you should not run the program and tools in safe mode, you should run them in Normal Mode

I also suggest to go through the following articles before cleanup
http://www.experts-exchange.com/A_4922.html (Rogue-Killer-What-a-great-name)
http://www.experts-exchange.com/A_5124.html (Stop-the-Bleeding-First-Aid-for-Malware)
http://www.experts-exchange.com/A_1940.html (Basic Malware Troubleshooting)


And more on Re-Direct:
Infected router - Google search redirects even on a clean system
http://www.experts-exchange.com/A_5327.html

“Google Hijack” — Google Search Gets Redirected
http://www.experts-exchange.com/A_3299.html

I hope that would help.

Sudeep
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vopCommented:
Check your browser's proxy settings. It may be that the browser is being re-directed to another site.

It all seems rather suspicious.

One approach may be to take the drive out of the system and connect it via a USB adapter to another computer and using that to run a virus scan on the suspect drive.



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demoman13Author Commented:
After running this tool i was able to reinstal malwarebytes in safe mode and the problem is solved.
Thank You
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