Oklahawkfan
asked on
Toshiba Satellite Boot Problem
Hi Ya! I've got a Satellite L655-S5072 Model # PSK2CU-01E001 SN 7A056176W that will not boot past the Toshiba Splash. It will not boot to the BIOS, Advanced Start Up or Safe Mode (F2 F12 F8). It will not Boot to the Recovery Console(0 key) or boot from a CD. I tried connecting the HDD externaly to another computer and it wasn't recognized. The laptop is only a year old and the warranty expired Sept 1...rats! After the restart loops about 10 times a black screen comes up there is some text about the PCI express card. Has the HDD or MB failed?.....Thanks, Don
Remove the battery and hold the power button for 1 minute...this will drain flea power...connect the laptop battery back and then switch on the computer.
Ded9
Ded9
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Note as ded9 says to drain the flea power may help resolve the issue, but not only would you need to remove the battery but remove the power adapter from the laptop as well. So that there is no power going to the system. Then hold the power button for 30 seconds to a minute. Then you can either try powering up the system with the battery or the ac adapter.
>> I tried connecting the HDD externaly to another computer and it wasn't recognized << did you try to power it without the disk drive? it may just be blocking the mobo
looks like a bad drive
here my laptop troubleshooting guide :
-remove all external devices
- if no display - test with an external monitor
- test if it runs from battery alone, or from AC alone
- test also with a known good battery !
- remove battery and AC adaptor, hold power button for 20 sec, connect AC and reboot --> any display ? if NO -->
- disconnect all disk and cd drives, battery , and other cards and peripherals, leave only 1 ram stick
- boot -->any display ?
- if NO remove all ram and reboot --> if NO beeps, mobo or cpu bad ; if it beeps, replace ram stick
-if you can access the bios battery, remove the battery, AC, and bios battery for a minute to reset the bios
or test it, it should read 3 V
*** you can test the disk on another pc, if you like !
for troubleshooting the display (LCD) problems : http://www.lcdparts.net/howto/symptom.aspx to me
looks like a bad drive
here my laptop troubleshooting guide :
-remove all external devices
- if no display - test with an external monitor
- test if it runs from battery alone, or from AC alone
- test also with a known good battery !
- remove battery and AC adaptor, hold power button for 20 sec, connect AC and reboot --> any display ? if NO -->
- disconnect all disk and cd drives, battery , and other cards and peripherals, leave only 1 ram stick
- boot -->any display ?
- if NO remove all ram and reboot --> if NO beeps, mobo or cpu bad ; if it beeps, replace ram stick
-if you can access the bios battery, remove the battery, AC, and bios battery for a minute to reset the bios
or test it, it should read 3 V
*** you can test the disk on another pc, if you like !
for troubleshooting the display (LCD) problems : http://www.lcdparts.net/howto/symptom.aspx to me
Nobus you are just giving a canned answer..... and are repeating steps the user already tried and suggested steps already mentioned.
@web tracker : i provide him with the most complete procedure i know - anything wrong with that? even if some steps he already tried?
and plse - do not comment to me, let that be the askers privilege (to keep the thread clean)
and plse - do not comment to me, let that be the askers privilege (to keep the thread clean)
ASKER
Thanks all....the HDD is a gonner. I could get to the BIOS and boot from cd WITHOUT the HDD installed. New drive is on the table and recovery media has been ordered. The owner (my sister) didnt back up any documents or burn recovery media...suprise suprise!.......Don
Do you know how remove parts?