troubleshooting Question

Lync Server cannot communicate with Public IM if login using Mobile

Avatar of davidsat
davidsat asked on
Windows OSMicrosoft Server OS
4 Comments1 Solution320 ViewsLast Modified:
I have PIC licensing enabled for communicating with Yahoo, GMail and Hotmail (public IM) users and it works great for my Lync users to talk to their Yahoo contacts when the Yahoo contact is using the desktop Yahoo client.  However, when one of the Yahoo contacts is logged into Yahoo Mobile on his smartphone, they cannot communicate at all and presence doesn't flow either way.  The Yahoo user can communicate with other Yahoo users just fine.  Does the Yahoo Mobile client lack something needed to be able to communicate with Lync users (or anybody other than another Yahoo user)?

Regards,
Endrik
ASKER CERTIFIED SOLUTION
Jeff_Schertz

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