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Outlook 2010 Deployments "Operation Failed" when sending to outside email address

Posted on 2011-10-10
Medium Priority
Last Modified: 2012-05-12
We are using the MSOCT to customize an MSP for our Office 2010 deployment. Under the Outlook-> Outlook profile, we specified to create a new profile and then add an Exchange 2010 account for the user. This works great, except once the user opens outlook, whenever they send to a non-company email address, they receive an error "Operation Failed." Our workaround has been to delete the profile and recreate it, but this is a huge pain. Any ideas on how to fix our installation package?
Question by:provisionit
LVL 21

Accepted Solution

Hendrik Wiese earned 2000 total points
ID: 36943827
This seems to be an update related issue. Ensure that your Exchange and Outlook clients has got all the latest updates installed.

Author Comment

ID: 36944173
Ok, I am downloading the new package with SP1 included, may take a few hours before I can test. Anybody else have suggestions?

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