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Outlook 2010 Deployments "Operation Failed" when sending to outside email address

We are using the MSOCT to customize an MSP for our Office 2010 deployment. Under the Outlook-> Outlook profile, we specified to create a new profile and then add an Exchange 2010 account for the user. This works great, except once the user opens outlook, whenever they send to a non-company email address, they receive an error "Operation Failed." Our workaround has been to delete the profile and recreate it, but this is a huge pain. Any ideas on how to fix our installation package?
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Hendrik Wiese
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Ok, I am downloading the new package with SP1 included, may take a few hours before I can test. Anybody else have suggestions?