Getting error trying to enable Active Sync for a user

Posted on 2011-10-10
Last Modified: 2012-10-08
I am trying to enable Active Sync for a user to allow them mail on there phone. I am currently running

Exchange Server 2007
Microsoft Corporation
Version: 08.03.0192.001

Running on Server 2008 Standard

And  I am getting this error while attempting to do this.

Microsoft Exchange Error
The following error(s) occurred while saving changes:

The Exchange server address list service failed to respond. This could be because of an address list or email address policy configuration error.
Question by:Kelly-Brady
    LVL 14

    Expert Comment


    Run this to see if you have issues with the address lists on the server. Most systems have issues when transitioning from exchange 2003.

    You can also update-addresslist and any accounts with issues will report an error. This could be down to invalid aliases or malformed purported searches.


    Author Comment

    This is the error that I get when running that command

    [PS] C:\Windows\system32>update-addresslist

    cmdlet Update-AddressList at command pipeline position 1
    Supply values for the following parameters:
    Update-AddressList : The operation could not be performed because object ''
    could not be found on domain controller 'dc.Domain.local'.
    At line:1 char:19
    + update-addresslist <<<<
        + CategoryInfo          : NotSpecified: (0:Int32) [Update-AddressList], Ma
        + FullyQualifiedErrorId : C426130D,Microsoft.Exchange.Management.SystemCon
    LVL 14

    Expert Comment

    Sorry you need to specify the address list to update, get-addresslist | update-addresslist should work fine. This command will get all the address lists on the system and then attempt to update or rebuild them.

    Author Comment

    Ok I tried that and it ran and I did not see any errors. Though it did not fix the problem, Any other ideas?
    LVL 16

    Accepted Solution

    just try to restart the Microsoft Exchange System Attendant service.

    Author Closing Comment

    That worked great, thank you!

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