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Exchange Send/Receive Size

I have our exchange 2003 setup to only allow sending and receiving of emails no larger than 10mb.  We have a user who needs to send/receive larger emails (cad drawings), so I went to his profile and changed his settings to allow up to 20mb.  Even though I did this he is still not able to send/receive large emails.  Is there another setting I am missing?
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PC2009
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Papertrip
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Check the following link out, specifically the User Limits section.

http://technet.microsoft.com/en-us/library/bb124345.aspx
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PC2009
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ASKER

Thank you for the link, but it pertains to 2010 and I am still on 2003.
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Papertrip
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Woops, check this out instead then http://support.microsoft.com/kb/322679
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Akhater
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Papertrip
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Hi Akhater,

For 2010, the link I provided says the following in regards to order of precedence for message size limits:
One exception to this approach is the user limits. User level limits take precedence over other message size restrictions. Therefore, you can configure a user to exceed the default message size limits for your organization. For example, you can allow a specific group of user mailboxes to send larger messages than the rest of the organization by configuring custom send and receive limits for those users.

Is that not the case for 2003 as well?
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Akhater
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@Papertrip

Even for 2007/2010 it is not true, at least not entirely, the user limit will override other limits just for internal  emails and not for external emails which are usually the real concern.

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PC2009
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ASKER

Akhater,
So what you are saying is that even though I changed the users size limit, it will not override the global settings?
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Akhater
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no i said the smallest will apply, if the global is smaller than the user then the global will apply. if the user is smaller then the user will apply
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PC2009
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ASKER

Ok that what I thought (didn't word it right), thanks for clarifying!
Exchange
Exchange

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

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