[Last Call] Learn how to a build a cloud-first strategyRegister Now

  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 377
  • Last Modified:

Firefox won't show just one website

Firefox 7/01 on WIN7/64 has suddenly stopped showing only one website. "New York University Medical School." I can get the website on IE9 and I can get the website using Firefox private browsing, but when I try to call it up in regular firefox I get:

The requested URL was rejected. Please consult with your administrator.

Your support ID is: 13484980034107915971

I have uninstalled and reinstalled FF twice. I have uninstalled and reinstalled Java. It's the only site I can't get. As I said, I can get it with IE9 and with FF in Private browsing, but not regular browsing.

  • 2
1 Solution
Sounds like your profile is bad.

Open: C:\Users\%USERNAME%\AppData\Local\Mozilla\FireFox\Profiles

Backup the bookmarks if you want from the profile name (it will be a random string)

then erase all of the profiles. The next time you start firefox they will be rebuilt, :D
PS The reason it works in private (assuming i'm correct ;)) is because Private Mode starts a blank session which is erased upon exit. This is what makes me confident it is a profile issue (most likely cookies/cache)

You can try clearing all cookies/cache first if you'd like
normanmlAuthor Commented:
I cleared the cache and history and still no go, then I noticed that, after an uninstall, reinstall, the desktop/taskbar icons would not open the program. So I deleted them. Then in win explorer I couldn't find the exe. I mean it had disappeared. So using Revo Uninstaller, a real gem, I wiped the computer of Firefox one more time, reinstalled, set up private browsing, found the site I couldn't get to, bookmarked it, closed Firefox, started it up again, used the bookmark to get the the site. Closed Firefox again, restarted, and this time I could type in the URL and get there. I'm guessing that in all of this the profiles somehow got rebuilt. Thanks for the help.

Featured Post

Hire Technology Freelancers with Gigs

Work with freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely, and get projects done right.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now