Link to home
Start Free TrialLog in
Avatar of normanml
normanmlFlag for United States of America

asked on

Firefox won't show just one website

Firefox 7/01 on WIN7/64 has suddenly stopped showing only one website. "New York University Medical School." I can get the website on IE9 and I can get the website using Firefox private browsing, but when I try to call it up in regular firefox I get:

The requested URL was rejected. Please consult with your administrator.

Your support ID is: 13484980034107915971

I have uninstalled and reinstalled FF twice. I have uninstalled and reinstalled Java. It's the only site I can't get. As I said, I can get it with IE9 and with FF in Private browsing, but not regular browsing.

Thanks.
ASKER CERTIFIED SOLUTION
Avatar of themrrobert
themrrobert
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
PS The reason it works in private (assuming i'm correct ;)) is because Private Mode starts a blank session which is erased upon exit. This is what makes me confident it is a profile issue (most likely cookies/cache)

You can try clearing all cookies/cache first if you'd like
Avatar of normanml

ASKER

I cleared the cache and history and still no go, then I noticed that, after an uninstall, reinstall, the desktop/taskbar icons would not open the program. So I deleted them. Then in win explorer I couldn't find the exe. I mean it had disappeared. So using Revo Uninstaller, a real gem, I wiped the computer of Firefox one more time, reinstalled, set up private browsing, found the site I couldn't get to, bookmarked it, closed Firefox, started it up again, used the bookmark to get the the site. Closed Firefox again, restarted, and this time I could type in the URL and get there. I'm guessing that in all of this the profiles somehow got rebuilt. Thanks for the help.