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Duplicate Drive Letters for External HD

I am running Windows 7 and have an external usb HD connected for automatic backups. Last week I noticed the drive has duplicated from Drive Letter f-z. The same single drive. I have ran malwarebytes(0 infections), CCleaner and have also in regedit>under network>removed the drive letter. It worked for an hour or so, but now the drive has duplicated again. I didn't even reboot. The computer is not on a network and there is no logon script assigning drives.
Any assistance would be greatly appreciated.
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vcsguru
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vcsguru
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1 Solution
 
Prashant ShrivastavaSolutions ArchitectCommented:
To to computer manager --> disk management and right click on the disk that is showing two drives --> select change drive letters and paths --> remove unwanted drive letter from there.

Regards,
P.
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Prashant ShrivastavaSolutions ArchitectCommented:
short cut for Administrative tools ( computer Manager) is type compmgmt.msc in run and press enter.
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vcsguruAuthor Commented:
OK, I already did that. Attached are screenshots of the issue. Astrion-Partners-Duplicate-Drive.docx Astrion-Partners-Duplicate-Drive.docx
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johnb6767Commented:
"and have also in regedit>under network>removed the drive letter"

Where exactly?

And since it looks like that drive is made available offline, I would reset the CSC, and allow it to rebuild....

How to disable old, disconnected offline folders in Win7?
http://answers.microsoft.com/en-us/windows/forum/windows_7-files/how-to-disable-old-disconnected-offline-folders-in/e83fa0df-0761-4ed8-ba60-39ee7d3e4daf

Ignore the title, but use the method to reinit the cache and reboot.....
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Davis McCarnOwnerCommented:
I'll bet LeeAnne shared a folder in her Documents (Astrion?) which then got backed up to the MyBook and you now have a recursive loop in the shares.  Undo the share and then disconnect all the phantom drives.
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vcsguruAuthor Commented:
I will work on this on Thursday, the user is out of the office traveling until Thursday morning. Thank you for the recommendations.
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vcsguruAuthor Commented:
Also to answer your question about the regedit I did; I went under "Current User">"Network" and deleted the drive entrie and its keys.
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johnb6767Commented:
That doesnt have anything to do with physical drives. Just the Network Mapped Drives....

I would clear out all values under the following key, except the ones for your ACTUAL disks, Like C:/D:/E: etc....

HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices

It will dynamically rebuild, but I prefer to leave the physical drive entries alone....

Also, under here....

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2

Actually, kill the entries under the MountPoints2 value first, and reboot......
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Gerwin Jansen, EE MVETopic Advisor Commented:
Hi, here's just an idea: try disabling indexing of offline files and rebuild the index.

Go to the Control Panel, locate Indexing Options icon. Activate that and click the Modify button, lower left of the resulting window. Remove the tick from checkbox alongside Offline Files. Then click the Advanced button in the Index Options window and then the button to delete and rebuild the index.
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